At a Glance
- Tasks: Manage client onboarding projects and enhance company processes.
- Company: Join HostUplift, a fast-growing startup in the short-term rental industry.
- Benefits: Hybrid working, professional growth, wellness initiatives, and a supportive team.
- Other info: Exciting opportunity to shape workflows and interact with diverse clients.
- Why this job: Make a real impact while gaining valuable experience in a client-facing role.
- Qualifications: Recent graduate with strong communication and organisational skills.
The predicted salary is between 25000 - 32000 £ per year.
Applications close on 5 July.
We encourage early applications, as we may review submissions on a rolling basis.
Description
We are seeking a hardworking and innovative candidate to gain real-world experience in a client-facing role.
This is an excellent opportunity for an individual at the start of their operations career to own projects from conception to completion and make a tangible impact on our internal processes.
The Ideal Candidate
The ideal candidate is proactive, possesses a keen eye for detail, and demonstrates strong critical thinking skills.
They adopt a forward-thinking approach and are dedicated to providing exceptional client service.
The ability to think on one's feet and contribute innovative ideas is highly valued.
Responsibilities
The successful candidate will manage a pipeline of projects end-to-end with high accuracy, while also taking initiative to improve company processes beyond the onboarding scope.
They will play a key role in shaping our workflows and will have the opportunity to see their contributions implemented.
Key Duties
- Manage comprehensive onboarding projects from the initial activation call to the final handover to an account manager.
- Ensure clients are fully informed and address all inquiries promptly.
- Oversee the implementation of new tools and processes to enhance current operations.
- Monitor the short-term rental (STR) market to identify areas for improvement.
- Conduct seamless activation sessions with a diverse range of clients, from experienced operators to first-time hosts.
- Collaborate with the Sales and Account Management teams to facilitate the smooth transition of clients and their STR businesses.
- A recent graduate or early-career individual.
- Ability to commute to our central London office three days a week.
- Excellent communication and interpersonal skills
- Confidence in communicating with clients via phone, online meetings, or in-person.
- Strong organizational skills with the ability to manage multiple client projects simultaneously.
- Knowledge of the business area is not essential but considered a plus.
- Analytical skills to interpret data, review performance reports, and identify opportunities to improve listings and revenue.
Start Date
- Immediate
Why Join Us?
- Host Uplift is a rapidly growing startup specialising in offering tailored support to short term rental hosts and their businesses.
Our team are experts in all aspects of short term rentals, including guest communication, pricing and restriction strategies, listing optimisation and technical support.
We pride ourselves on offering close and personal support to all our clients with an emphasis on being proactive and caring.
Now is a very exciting time to join Host Uplift.
- Unlimited opportunities for professional growth and skill development.
- Direct interaction with a diverse range of clients.
- Central London hybrid working environment.
- Opportunity to influence the direction of the role.
- Access to wellness and team-social initiatives.
- A close-knit, supportive team environment.
- #J-18808-Ljbffr
