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- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Earn £12.40 per hour, enjoy holidays, and receive a uniform.
- Why this job: Perfect for outdoor lovers wanting to work in a vibrant hostel environment.
- Qualifications: Great communication skills and ability to adapt to changing workloads.
- Other info: Membership of Hostelling Scotland included for your own adventures.
The predicted salary is between 12 - 16 £ per hour.
Job Reference: STIHA024
Salary: £12.40 per hour
Accommodation: This is a live in position (Note: a small weekly utility levy applies)
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non‑profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including:
- Full reception service
- Check‑in/out
- Handling customer enquiries
- Cleaning & housekeeping
- Basic catering duties
You should be adaptable, as workloads & priorities can change during the busy periods. Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In return we offer:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information:
A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us.
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant - Stirling YH ( Live Out ) employer: Hostelling Scotland
Contact Detail:
Hostelling Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant - Stirling YH ( Live Out )
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out the hostel's social media and website. This will help you understand their culture and values, so you can show how you fit right in.
✨Tip Number 2
Practice your people skills! As a Hostel Assistant, you'll be chatting with guests all day. Think of some fun stories or experiences you can share that highlight your communication skills and adaptability.
✨Tip Number 3
Be ready for anything! The job can get busy, so prepare to discuss how you've handled changing priorities in the past. Show us you're flexible and can keep a cool head under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on joining our team and ready to dive into the hostel life!
We think you need these skills to ace Hostel Assistant - Stirling YH ( Live Out )
Some tips for your application 🫡
Show Your Passion for Hostelling: Let us know why you love hostelling and what makes you excited about working in a hostel environment. Share your experiences with outdoor activities or exploring new places, as this aligns perfectly with our mission.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the Hostel Assistant role. We want to see how your background fits with our values and the duties outlined in the job description.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Hostelling Scotland
✨Know the Hostel Inside Out
Before your interview, take some time to research the hostel and its surroundings. Familiarise yourself with the services offered, the local attractions, and the ethos of the organisation. This will not only show your enthusiasm but also help you answer questions about how you can contribute to the guest experience.
✨Show Off Your Communication Skills
As a Hostel Assistant, you'll be interacting with guests from all walks of life. During the interview, demonstrate your communication skills by engaging in a friendly and open manner. Share examples of past experiences where you successfully handled customer enquiries or worked as part of a team.
✨Be Ready for Adaptability Questions
Given that workloads can change quickly, be prepared to discuss how you've adapted to changing priorities in previous roles. Think of specific examples where you had to switch tasks on the fly or manage unexpected challenges, and explain how you handled them effectively.
✨Emphasise Your Passion for Outdoor Activities
Since the role involves working in a setting that promotes outdoor activities, express your own love for exploring and being active. Share any relevant experiences or hobbies that align with the hostel's mission, as this will resonate well with the interviewers and show you're a great fit for the team.
