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- Tasks: Assist with reception, housekeeping, and customer enquiries in a vibrant hostel environment.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Earn £12.40 per hour, enjoy flexible hours, and receive a uniform.
- Why this job: Perfect for outdoor enthusiasts wanting to meet diverse people and make a difference.
- Qualifications: Great communication skills and a team player attitude are essential.
- Other info: Casual position with opportunities for personal growth and adventure.
The predicted salary is between 12 - 16 £ per hour.
Hours per week: Casual – up to 16 hpw as and when required
Salary: £12.40 per hour
Accommodation: This is a Live out position
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including:
- Full reception service
- Check-in/out
- Handling customer enquiries
- Cleaning & housekeeping
- Basic catering duties
You should be adaptable, as workloads & priorities can change during the busy periods. Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
We are recruiting a Casual Hostel Assistant for 2026 Season to join our dedicated, friendly and professional team at our Oban Youth Hostel, where the main duties will be housekeeping throughout the day.
In return we offer:
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information:
A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us.
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant ( Casual ) - Oban Youth Hostel employer: Hostelling Scotland
Contact Detail:
Hostelling Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant ( Casual ) - Oban Youth Hostel
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out the Oban Youth Hostel's social media and website. This will help you understand their culture and values, making it easier for you to connect during your chat.
✨Tip Number 2
Practice your people skills! As a Hostel Assistant, you'll be interacting with guests from all walks of life. Role-play common scenarios with friends or family to boost your confidence in handling enquiries and providing top-notch service.
✨Tip Number 3
Show off your adaptability! Be ready to share examples of how you've handled changing workloads or priorities in past roles. This will demonstrate that you're the flexible team player they're looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our friendly team at the Oban Youth Hostel.
We think you need these skills to ace Hostel Assistant ( Casual ) - Oban Youth Hostel
Some tips for your application 🫡
Show Your Passion for the Outdoors: Make sure to highlight your love for outdoor activities and exploring new places in your application. We want to see that you share our enthusiasm for Scotland's beautiful landscapes and that you're excited about helping guests experience them too!
Tailor Your Application: Take a moment to customise your application for the Hostel Assistant role. Mention specific skills or experiences that relate to the duties listed, like customer service or teamwork. This shows us that you've read the job description and understand what we're looking for.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Make sure to include all the necessary information without fluff – we want to get to know you quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our organisation and what we stand for!
How to prepare for a job interview at Hostelling Scotland
✨Know the Hostel Inside Out
Before your interview, take some time to research the Oban Youth Hostel and its surroundings. Familiarise yourself with the services they offer and the activities available nearby. This will show your genuine interest in the role and help you connect your personal experiences with what the hostel provides.
✨Showcase Your Team Spirit
As a Hostel Assistant, teamwork is key. Be ready to share examples of how you've successfully worked in a team before. Highlight your adaptability and communication skills, as these are crucial when dealing with guests and supporting colleagues during busy periods.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer enquiries and complaints. Think of specific situations where you provided excellent service or resolved an issue. This will demonstrate your ability to manage guest relations effectively, which is vital for this role.
✨Dress for Success
Even though it's a casual position, make sure to dress smartly for your interview. A neat appearance shows respect for the interview process and reflects the professionalism expected in a hospitality environment. Plus, it helps you feel more confident!
