Argyll Group Manager - Accomodation Available - Oban Youth Hostel - Oban, Argyll and Bute

Job Type: Permanent - 40 hours per week (Provisional Start Date: October / November 2026)

Location: Oban Youth Hostel (PA34 5AF), (Incorporating Port Charlotte, Lochranza and Tobermory Youth Hostels)

Become a Hostel Manager and Live the Scottish Adventure! Do you have a passion for hospitality, a knack for leadership, and a love for the Scottish Highlands? Hostelling Scotland, a vibrant charity with stunning properties across the country, is seeking a dynamic Hostel Manager to lead our team at the Oban Youth Hostel, with overarching responsibility for the Port Charlotte, Lochranza & Tobermory Hostels (Argyll group). This is your chance to make a real difference in our guests' experiences while living and working in one of Scotland's most breath-taking regions.

About Us: Hostelling Scotland is a non-profit charity dedicated to opening up Scotland to everyone. We provide affordable accommodation for guests of all ages and backgrounds, helping them discover the beauty and adventure of our country. We're passionate about creating memorable experiences, and our Hostel Managers are at the heart of this mission.

About the Role: As Hostel Manager, you'll be more than just a manager – you'll be a leader, a team builder, and a community champion. You'll be responsible for the day-to-day operations of the Oban Youth Hostel, ensuring exceptional guest service, managing your team's performance, and driving revenue growth. You'll also play a key role in the wider Hostelling Scotland management team, collaborating with other managers across the country.

What You'll Do:

• Lead and inspire your team to deliver outstanding guest experiences.
• Manage all aspects of hostel operations, from bookings and revenue management to maintenance and housekeeping.
• Develop and implement strategies to increase revenue and optimise hostel services.
• Build strong relationships with local communities and businesses.
• Ensure compliance with all health and safety regulations, including food safety (training provided if needed).
• Collaborate with the Operations Manager for support and guidance.
• Be prepared to "muck in" and support the team when needed, including assisting with changeovers (a reasonable level of physical fitness is required).

What You'll Bring:

• Proven experience in a management role within the hospitality or a similar industry.
• Exceptional customer service skills and a passion for creating positive guest experiences.
• Strong budget management skills and experience.
• Confidence in directing contractors.
• Demonstrated ability to lead, motivate, and manage teams effectively.
• Excellent communication and interpersonal skills, with the ability to build strong relationships.
• A positive attitude, a sense of humour, and a willingness to work alongside your team.
• Basic Disclosure Scotland clearance. (reimbursed by Hostelling Scotland)
• Right to work in the UK.
• UK driver's licence and own vehicle with business insurance.

What We Offer:

• Competitive salary.
• Colleague membership of Hostelling Scotland, providing access to our network of hostels.
• Live-in accommodation options whether temporary to help you move, or longer term can be discussed.
• The opportunity to live and work in a stunning location.
• The chance to make a real difference in the lives of our guests.
• Access to many benefits and discounts through the Salary extras scheme.