At a Glance
- Tasks: Keep our hostel sparkling clean and provide top-notch guest service.
- Company: Join the vibrant team at Inverness Youth Hostel.
- Benefits: Earn £13/hour, enjoy flexible hours, and access great perks.
- Other info: Perfect for students looking for part-time work with flexible hours.
- Why this job: Make a difference in guests' experiences while working in a fun environment.
- Qualifications: No prior experience needed, just a positive attitude and a willingness to learn.
The predicted salary is between 27360 - 36480 € per year.
Position: Housekeeper/Hostel Assistant – Part‑Time
Location: Inverness Youth Hostel (IV2 3QB)
Contract: Fixed term, Start date ASAP until 31/10/2025
Hours per week: 16–24 hours (10am‑3pm depending on discussion)
Salary: £13.00 per hour
Accommodation: Live‑out position
Housekeeping / Cleaning Responsibilities
- Clean and maintain all rooms, public areas and toilets/shower rooms as directed
- Maintain good health and safety practices and handle chemical solutions in line with COSHH legislation
- Report all maintenance requests to your manager and log them on the maintenance tracker
- Deep clean rooms and public areas as outlined by your manager and maintain cleanliness at all times, including polishing, carpet cleaning, dusting, etc.
Reception Responsibilities
- Take computer reservations by telephone, email and reception
- Provide advice to guests about local and national attractions
- Provide full reception service to hostel guests, including check‑in, guest registration, check‑out in line with SOPs
- Actively promote the sale of auxiliary items and additional services
- Maintain bed plans and act on recent changes
- Promote Hostelling Scotland Membership
Benefits
- Membership of Hostelling Scotland: enjoy access to our hostels and services
- Employee Assistance Programme
- Pension and holidays
- Uniform provided
Additional Information / Qualifications
- One satisfactory reference and recent Basic Disclosure clearance
- Evidence of right to work in the UK before starting with us
Housekeeper/Hostel Assistant (Part Time) - Inverness Youth Hostel employer: Hostelling Scotland
At Inverness Youth Hostel, we pride ourselves on being an excellent employer that values our staff and fosters a supportive work culture. With flexible part-time hours, competitive pay, and access to employee benefits such as the Employee Assistance Programme and Hostelling Scotland membership, we provide a rewarding environment for personal and professional growth. Join us in a vibrant location where you can make a meaningful impact while enjoying the beauty of the Scottish Highlands.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper/Hostel Assistant (Part Time) - Inverness Youth Hostel
✨Tip Number 1
Get to know the hostel vibe! Before your interview, pop by the Inverness Youth Hostel if you can. Chat with staff or guests to get a feel for the place and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Brush up on your customer service skills! As a Housekeeper/Hostel Assistant, you'll be interacting with guests regularly. Think of examples from your past experiences where you've gone above and beyond for someone – this will impress during your chat!
✨Tip Number 3
Be ready to talk about teamwork! This role involves working closely with others, so come prepared with stories that highlight your ability to collaborate and support your colleagues. We love a team player!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at the Inverness Youth Hostel. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeper/Hostel Assistant (Part Time) - Inverness Youth Hostel
Some tips for your application 🫡
Show Your Cleaning Skills:When applying, make sure to highlight any previous experience you have in housekeeping or cleaning roles. We want to see that you know your way around a mop and can keep things spick and span!
Be Personable:As a Housekeeper/Hostel Assistant, you'll be interacting with guests. So, let your friendly personality shine through in your application! Share any experiences where you've provided great customer service.
Follow the Instructions:Make sure to read the job description carefully and tailor your application accordingly. We love it when applicants pay attention to detail and follow our guidelines!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hostelling Scotland
✨Know Your Cleaning Techniques
Make sure you brush up on your cleaning techniques and knowledge of health and safety practices, especially COSHH legislation. Being able to discuss how you maintain cleanliness and handle chemicals safely will show that you're serious about the role.
✨Show Off Your Customer Service Skills
As a Housekeeper/Hostel Assistant, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond to help someone – this will impress your interviewers!
✨Familiarise Yourself with the Hostel
Do a bit of research on Inverness Youth Hostel and its services. Knowing about local attractions and what the hostel offers will help you answer questions confidently and show your enthusiasm for the position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or the hostel's future plans. This not only shows your interest but also helps you determine if it's the right fit for you.
