At a Glance
- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a non-profit charity dedicated to providing memorable experiences in Scotland.
- Benefits: Enjoy membership perks, employee assistance, pension, holidays, and provided uniform.
- Other info: Live-in accommodation available; perfect for outdoor enthusiasts!
- Why this job: Work in a vibrant environment while exploring beautiful locations and meeting diverse guests.
- Qualifications: Great communication skills and a passion for teamwork are essential.
The predicted salary is between 12 - 16 £ per hour.
Position Details
- Job Reference: TOBHA029
- Location: Tobermory Youth Hostel, PA75 6NU
- Contract: Fixed Term Contract, start date 23/Mar/2026 until 07/Oct/2026
- Hours Per Week: 37.5 Hours
- Salary: £12.40 per hour
- Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.)
About Us
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non‑profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
Responsibilities
As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check‑in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods. Naturally a great communicator who loves to work as part of a team and who loves engaging in conversation with guests. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
Benefits
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information
A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us.
How to apply
If you would like to join us, please visit our website at www.hostellingscotland.org.uk/careers and apply online and to learn about how we process job applicants’ information.
Closing Information
- Closing Date: 14th February 2026
- Interview: TBC
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant - Tobermory Youth Hostel employer: Hostelling Scotland
At Tobermory Youth Hostel, we pride ourselves on being an excellent employer that values teamwork, communication, and a passion for the outdoors. Our supportive work culture fosters personal growth and development, offering unique opportunities to engage with guests from diverse backgrounds while enjoying the stunning landscapes of Scotland. With benefits like live-in accommodation, membership perks, and a commitment to employee well-being, we provide a rewarding environment for those looking to make a meaningful impact in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hostel Assistant - Tobermory Youth Hostel
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out the Tobermory Youth Hostel's social media and website. This will help you understand their culture and values, making it easier for you to connect during your chat.
✨Tip Number 2
Practice your people skills! As a Hostel Assistant, you'll be chatting with guests all day. Try role-playing common scenarios with friends or family to boost your confidence and show off your communication skills.
✨Tip Number 3
Be ready to adapt! The job description mentions changing workloads, so think of examples from past experiences where you've successfully handled unexpected situations. This will show you're the flexible team player they need.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right place. Plus, you can learn more about the role and the amazing benefits we offer while you're at it!
We think you need these skills to ace Hostel Assistant - Tobermory Youth Hostel
Some tips for your application 🫡
Show Your Passion for Hostelling:When writing your application, let us know why you're excited about working in a youth hostel. Share your love for outdoor activities and how you connect with guests from all walks of life. This will help us see your enthusiasm for the role!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Hostel Assistant position. Highlight relevant experience in customer service, teamwork, and adaptability. We want to see how your skills match what we're looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and personality shine through.
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re following the correct process. Plus, you can find more info about the role and our values there!
How to prepare for a job interview at Hostelling Scotland
✨Know the Hostel Inside Out
Before your interview, take some time to research Tobermory Youth Hostel and its surroundings. Familiarise yourself with the services they offer and the local attractions. This will not only show your enthusiasm for the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
As a Hostel Assistant, you'll be interacting with guests from all walks of life. Prepare examples of how you've successfully communicated in previous roles or experiences. Think about times when you resolved customer queries or worked effectively in a team, as these will highlight your suitability for the position.
✨Emphasise Adaptability
The job requires you to be adaptable, especially during busy periods. Be ready to discuss situations where you've had to adjust quickly to changing workloads or priorities. This will demonstrate that you can handle the dynamic nature of hostel work and are prepared for anything that comes your way.
✨Express Your Passion for Outdoor Activities
Since the hostel is all about exploring and enjoying the outdoors, share your own experiences with outdoor activities. Whether it's hiking, cycling, or simply enjoying nature, showing your passion will resonate with the interviewers and align with the hostel's values.
