Hostel Assistant ( Part Time ) - Edinburgh Central YH
Hostel Assistant ( Part Time ) - Edinburgh Central YH

Hostel Assistant ( Part Time ) - Edinburgh Central YH

Part-Time No home office possible
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At a Glance

  • Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
  • Company: Join a non-profit charity dedicated to helping guests explore Scotland's beauty.
  • Benefits: Enjoy flexible hours, employee perks, and membership to Hostelling Scotland.
  • Why this job: Perfect for outdoor enthusiasts wanting to work in a vibrant team environment.
  • Qualifications: Great communication skills and adaptability are essential; no prior experience required.
  • Other info: Position starts on 1st July 2025; must provide a reference and right to work in the UK.

Job Reference: EDIHA10125

Position: Hostel Assistant (Part Time) x 2

Location: Edinburgh Youth Hostel, (EH7 4AL)

Contract: Fixed Term Contract – Start 01/Jul/2025 until 31/Jan/2026

Hours per week: 20 Hours

Possible shifts of 4 hours per day, each day over 5 days, or 5 hours per day, over 4 days.

Salary: £12.40 per hour

Accommodation: This is a Live out position

Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.

As a Hostel Assistant, you will be undertaking a range of hostel duties including:

  • Full reception service
  • Check-in/out
  • Handling customer enquiries
  • Cleaning & housekeeping
  • Basic catering duties

You should be adaptable, as workloads & priorities can change during the busy periods. Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.

In Return We Offer:

  • Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work
  • Employee Assistance Programme
  • Pension and holidays
  • Uniform is provided

Additional Information:

A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us.

How To Apply:

If you would like to apply please visit our website www.hostellingscotland.org.uk/careers to learn about how we process job applicants’ information and apply through our website. Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Closing Date: 20th June 2025

Interview: TBC

Hostel Assistant ( Part Time ) - Edinburgh Central YH employer: Hostelling Scotland

As a Hostel Assistant at Edinburgh Central Youth Hostel, you will be part of a vibrant team dedicated to providing exceptional service in a welcoming environment. Our commitment to employee well-being is reflected in our comprehensive benefits, including membership to Hostelling Scotland, an Employee Assistance Programme, and opportunities for personal growth through engaging with diverse guests. Located in the heart of Edinburgh, this role offers a unique chance to immerse yourself in Scotland's rich culture while enjoying flexible working hours that fit your lifestyle.
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Contact Detail:

Hostelling Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hostel Assistant ( Part Time ) - Edinburgh Central YH

✨Tip Number 1

Familiarise yourself with the local area and the specific attractions around Edinburgh. Being knowledgeable about the city will not only help you assist guests better but also show your enthusiasm for the role during any interviews.

✨Tip Number 2

Highlight any previous experience in customer service or hospitality roles when networking. Engaging with current or former employees of the hostel can provide insights and potentially a referral, which can significantly boost your chances.

✨Tip Number 3

Demonstrate your adaptability by preparing examples of how you've successfully handled changing workloads or priorities in past roles. This is crucial for a position that requires flexibility during busy periods.

✨Tip Number 4

Connect with the hostel's social media pages and engage with their content. This shows your genuine interest in the organisation and can help you stay updated on any events or initiatives they may be running.

We think you need these skills to ace Hostel Assistant ( Part Time ) - Edinburgh Central YH

Customer Service Skills
Communication Skills
Teamwork
Adaptability
Time Management
Basic Catering Skills
Housekeeping Skills
Problem-Solving Skills
Attention to Detail
Multitasking
Interpersonal Skills
Organisational Skills
Basic IT Skills
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Hostel Assistant. Highlight your relevant experience in customer service, teamwork, and adaptability in your application.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise any previous work in hospitality or similar environments, and include specific examples of how you've handled customer enquiries or worked as part of a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hostelling and outdoor activities. Mention why you want to work at Edinburgh Youth Hostel specifically and how your values align with those of the organisation.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are key in the hospitality industry.

How to prepare for a job interview at Hostelling Scotland

✨Show Your Passion for Hostelling

Make sure to express your enthusiasm for hostelling and outdoor activities during the interview. Share any personal experiences you have had with hostels or travel, as this will demonstrate your genuine interest in the role and the organisation's mission.

✨Highlight Teamwork Skills

As a Hostel Assistant, you'll be working closely with others. Be prepared to discuss examples of how you've successfully collaborated in a team environment. This could include past jobs, volunteer work, or group projects where you supported your colleagues.

✨Prepare for Customer Service Scenarios

Expect questions about handling customer enquiries and difficult situations. Think of specific examples from your past experiences where you provided excellent customer service or resolved conflicts effectively. This will show that you're ready to handle the diverse needs of hostel guests.

✨Demonstrate Adaptability

The job requires adaptability due to changing workloads and priorities. Be ready to share instances where you've successfully adapted to new challenges or changes in your work environment. This will reassure the interviewers that you can thrive in a dynamic setting.

Hostel Assistant ( Part Time ) - Edinburgh Central YH
Hostelling Scotland
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