At a Glance
- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Earn £13.00 per hour, enjoy holidays, and receive a uniform.
- Other info: Membership of Hostelling Scotland included for your own adventures.
- Why this job: Engage with diverse guests while exploring beautiful locations across Scotland.
- Qualifications: Great communication skills and physical fitness for housekeeping tasks.
The predicted salary is between 26000 - 27000 € per year.
Location: Glasgow Youth Hostel, (G3 6BY)
Contract: Fixed Term Contract, start date 25/May/2026 until 31/Oct/2026
Hours per week: 30 hpw
Salary: £13.00 per hour
Accommodation: This is a live out position.
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including:
- Full reception service
- Check-in/out
- Handling customer enquiries
- Cleaning & housekeeping
- Basic catering duties
You should be adaptable, as workloads & priorities can change during the busy periods. Full availability is required. The hostel has many stairs, and housekeeping will be a major part of the role so you must be physically fit. Naturally a great communicator who loves to work as part of a team and who loves engaging in conversation with guests. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In return we offer:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information: A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us.
How to apply: If you would like to join us, please visit our website at www.hostellingscotland.org.uk/careers and apply online and to learn about how we process job applicants’ information.
Closing Date: 31st May 2026
Interview: TBC
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant - Glasgow Youth Hostel ( 30 hpw ) employer: Hostelling Scotland
At Glasgow Youth Hostel, we pride ourselves on being an excellent employer that values teamwork, communication, and a passion for the outdoors. Our supportive work culture fosters personal growth and development, offering employees unique opportunities to explore Scotland while enjoying benefits such as membership to Hostelling Scotland, an Employee Assistance Programme, and a pension scheme. Join us in creating memorable experiences for our guests in a vibrant and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hostel Assistant - Glasgow Youth Hostel ( 30 hpw )
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out the Glasgow Youth Hostel's social media and website. This will help you understand their culture and values, making it easier for you to connect during your chat.
✨Tip Number 2
Practice your people skills! As a Hostel Assistant, you'll be chatting with guests from all walks of life. Role-play common scenarios with friends or family to boost your confidence and show off your communication skills.
✨Tip Number 3
Be ready to showcase your adaptability! The job description mentions changing workloads, so think of examples from your past where you've successfully handled unexpected situations. This will show you're the perfect fit for the team!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the right place. Plus, you’ll get to see all the other amazing opportunities we have at Hostelling Scotland!
We think you need these skills to ace Hostel Assistant - Glasgow Youth Hostel ( 30 hpw )
Some tips for your application 🫡
Show Your Passion for Hostelling:Let us know why you love hostelling and what makes you excited about working in a youth hostel. Share your experiences with outdoor activities or travel, as it shows you understand our mission and values.
Tailor Your Application:Make sure to customise your CV and cover letter for the Hostel Assistant role. Highlight relevant skills like customer service, teamwork, and adaptability, as these are key to thriving in our busy environment.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role and our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, you can learn more about us while you’re there!
How to prepare for a job interview at Hostelling Scotland
✨Know the Hostel Inside Out
Before your interview, take some time to research the Glasgow Youth Hostel and its services. Familiarise yourself with their mission, values, and the types of guests they cater to. This will show your genuine interest in the role and help you answer questions more effectively.
✨Show Off Your Communication Skills
As a Hostel Assistant, you'll be interacting with guests from all walks of life. Practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated with others, whether it's resolving a conflict or providing excellent customer service.
✨Demonstrate Your Adaptability
The job requires you to be adaptable, especially during busy periods. Prepare to discuss situations where you've had to adjust quickly to changing workloads or priorities. Highlight your ability to stay calm under pressure and how you can contribute positively to the team.
✨Be Ready for Practical Questions
Expect questions that assess your physical fitness and ability to handle housekeeping duties. Be honest about your capabilities and share any relevant experiences. If you've worked in similar roles before, mention how you managed tasks like cleaning and catering efficiently.
