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For Companies At a Glance
- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Hostelling Scotland is a non-profit charity promoting exploration and adventure across Scotland.
- Benefits: Enjoy live-in accommodation, membership perks, employee assistance, and a uniform provided.
- Why this job: Join a vibrant team, engage with diverse guests, and explore Scotland's beauty during your downtime.
- Qualifications: Great communication skills and a passion for teamwork are essential; no prior experience required.
- Other info: Must provide a reference and right to work in the UK before starting.
Overview
Job Reference: GLAHA048
Position: Hostel Assistant
Location: Glasgow Youth Hostel, (G3 6BY)
Contract: Fixed Term Contract, start date 16/Mar/2026 until 31/Oct/2026
Hours per week: 37.5 hpw
Salary: £12.40 per hour
Accommodation: ***** This is a live out position *****
About the role
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours.
Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
Responsibilities
As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.
Naturally a great communicator who loves to work as part of a team and who loves engaging in conversation with guests. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
Benefits
- Membership of Hostelling Scotland – so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information
- A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
- You must be able to provide evidence of your right to work in the UK before starting with us.
How To Apply
If you would like to join us, please visit our website at www.hostellingscotland.org.uk/careers and apply online and to learn about how we process job applicants’ information.
Closing Date
Closing Date: 20 February 2026
Interview: TBC
Please note
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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Hostel Assistant - Glasgow YH employer: Hostelling Scotland
Contact Detail:
Hostelling Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant - Glasgow YH
✨Tip Number 1
Familiarise yourself with the local area and popular attractions in Glasgow. As a Hostel Assistant, you'll be engaging with guests who may ask for recommendations, so having a good knowledge of the city will help you stand out.
✨Tip Number 2
Show your enthusiasm for outdoor activities and cultural experiences during your interactions. This role is all about engaging with guests, so demonstrating your passion for exploring Scotland can make a positive impression.
✨Tip Number 3
Network with current or former employees of Hostelling Scotland if possible. They can provide valuable insights into the company culture and what they look for in a candidate, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your teamwork skills and adaptability during the interview. The role requires working closely with others and handling changing priorities, so sharing relevant experiences can demonstrate your suitability.
We think you need these skills to ace Hostel Assistant - Glasgow YH
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Hostel Assistant position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality and outdoor activities. Mention any previous experience in customer service or teamwork, as these are key aspects of the role.
Highlight Relevant Skills: Make sure to emphasise skills such as communication, adaptability, and teamwork in your CV. Provide specific examples of how you've demonstrated these skills in past roles or experiences.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Hostelling Scotland
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in the hospitality industry. Share any relevant experiences you have, whether it's in customer service or previous roles in hostels or hotels. This will demonstrate your commitment to providing excellent service to guests.
✨Highlight Your Teamwork Skills
As a Hostel Assistant, you'll be part of a team that works closely together. Be prepared to discuss examples of how you've successfully collaborated with others in past roles. Emphasise your ability to support and respect colleagues, especially in a live-in environment.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer enquiries or complaints. Think of specific situations from your past where you provided exceptional service or resolved issues effectively. This will show your problem-solving skills and ability to engage with guests.
✨Demonstrate Adaptability
The role requires flexibility as workloads can change during busy periods. Be ready to share instances where you've had to adapt quickly to new situations or priorities. This will highlight your readiness to take on the diverse tasks expected of a Hostel Assistant.
