At a Glance
- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Earn £13.00 per hour, enjoy holidays, and receive a uniform.
- Other info: Membership of Hostelling Scotland included for personal adventures.
- Why this job: Perfect for outdoor enthusiasts wanting to work in a vibrant hostel environment.
- Qualifications: Great communication skills and ability to adapt in a team setting.
The predicted salary is between 27300 - 27300 £ per year.
Job Reference: CLOHA082
Position: Hostel Assistant
Location: Cairngorm Lodge Youth Hostel, (PH22 1QY)
Contract: Fixed Term Contract, Provisional start date ASAP until 18/Oct/2026
Hours per week: 22.50
Salary: £13.00 per hour
Accommodation: This is a live out position
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including:
- Full reception service
- Check-in/out
- Handling customer enquiries
- Cleaning & housekeeping
- Basic catering duties
You should be adaptable, as workloads & priorities can change during the busy periods. Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In return we offer:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information: A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us.
How to apply: If you would like to join us, please visit our website at www.hostellingscotland.org.uk/careers and apply online and to learn about how we process job applicants’ information.
Closing Date: 31st May 2026
Interview: TBC
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant - Cairngorm Lodge Youth Hostel ( 22.5 hpw ) employer: Hostelling Scotland
At Cairngorm Lodge Youth Hostel, we pride ourselves on being an excellent employer that values teamwork, adaptability, and a passion for the outdoors. Our supportive work culture fosters personal growth and offers unique opportunities to explore Scotland's stunning landscapes during your time off, all while contributing to a non-profit charity dedicated to welcoming guests from all walks of life. With benefits like membership to Hostelling Scotland, an Employee Assistance Programme, and a focus on employee well-being, joining our team means becoming part of a community that truly cares.
StudySmarter Expert Advice🤫
We think this is how you could land Hostel Assistant - Cairngorm Lodge Youth Hostel ( 22.5 hpw )
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out Cairngorm Lodge's social media and website. This will help you understand their culture and values, making it easier for you to connect during your chat.
✨Tip Number 2
Practice your people skills! As a Hostel Assistant, you'll be interacting with guests from all walks of life. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Show off your adaptability! Think of examples from past experiences where you've had to change plans on the fly. This will demonstrate that you're ready to handle the busy periods at the hostel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can learn more about the role and the amazing opportunities we offer while you’re there.
We think you need these skills to ace Hostel Assistant - Cairngorm Lodge Youth Hostel ( 22.5 hpw )
Some tips for your application 🫡
Show Your Passion for Hostelling:Let us know why you're excited about working in a hostel environment! Share your love for outdoor activities and how you connect with guests from all walks of life. This will help us see your enthusiasm for the role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight relevant experience, especially in customer service or hospitality. We want to see how your skills align with the Hostel Assistant role, so don’t hold back!
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, you can find more info about the role there too!
How to prepare for a job interview at Hostelling Scotland
✨Know the Hostel Inside Out
Before your interview, take some time to research Cairngorm Lodge Youth Hostel. Familiarise yourself with its services, location, and the activities available nearby. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Your Team Spirit
As a Hostel Assistant, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your communication skills and adaptability, especially during busy periods, as this will resonate with what they’re looking for.
✨Prepare for Customer Scenarios
Expect questions about handling customer enquiries and complaints. Think of specific situations where you provided excellent service or resolved an issue. This will demonstrate your problem-solving skills and commitment to guest satisfaction.
✨Dress for the Role
While it’s a casual environment, make sure to dress smartly for your interview. A neat appearance shows respect for the interviewers and the position you're applying for. Plus, it sets a positive tone for the conversation!
