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- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a friendly team at Glen Nevis Youth Hostel, part of a non-profit charity.
- Benefits: Earn £13.00 per hour, enjoy holidays, and receive a uniform.
- Other info: Live out position with opportunities for personal growth and adventure.
- Why this job: Perfect for outdoor enthusiasts wanting to help others explore Scotland.
- Qualifications: Great communication skills and a team player attitude.
The predicted salary is between 26000 - 27000 £ per year.
Position: Hostel Assistant
Location: Glen Nevis Youth Hostel (PH33 6SY)
Contract: Fixed Term Contract, Start ASAP until 01/Nov/2026
Hours per week: 37.5hrs
Salary: £13.00 per hour
Accommodation: This is a Live Out Position
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
We are recruiting a Hostel Assistant for 2026 Season to join our dedicated, friendly and professional team at our Glen Nevis Youth Hostel, part of the Lochaber Group. As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods. Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In return we offer:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information: A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us. Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant - Glen Nevis Youth Hostel - Glen Nevis, Fort William in Highland employer: Hostelling Scotland
Contact Detail:
Hostelling Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant - Glen Nevis Youth Hostel - Glen Nevis, Fort William in Highland
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out Glen Nevis Youth Hostel's social media and website. This will help you understand their culture and values, making it easier for you to connect during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on how your skills match the hostel assistant role, especially in customer service and teamwork. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Show your passion for the outdoors! Since this role is all about helping guests explore Scotland, share your own experiences with outdoor activities. It’ll show that you’re not just a fit for the job, but also genuinely excited about it.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and helps us keep track of your application easily. Plus, you might find some insider tips on our careers page!
We think you need these skills to ace Hostel Assistant - Glen Nevis Youth Hostel - Glen Nevis, Fort William in Highland
Some tips for your application 🫡
Show Your Passion for Hostelling: When writing your application, let us know why you're excited about working in a youth hostel. Share your love for outdoor activities and how you connect with guests from all walks of life. This will help us see your enthusiasm for the role!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Hostel Assistant position. Highlight relevant experience in customer service, teamwork, and any previous roles that involved cleaning or catering. We want to see how your skills match what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for our team at Glen Nevis Youth Hostel.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised as we review applications.
How to prepare for a job interview at Hostelling Scotland
✨Know the Hostel Inside Out
Before your interview, take some time to research Glen Nevis Youth Hostel. Familiarise yourself with its services, location, and the activities available nearby. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Team Spirit
As a Hostel Assistant, teamwork is key. Be ready to share examples of how you've successfully worked in a team before. Highlight your communication skills and adaptability, especially during busy periods, as this is crucial for the role.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer enquiries and complaints. Think of specific situations where you provided excellent service or resolved issues effectively. This will demonstrate your ability to handle the diverse range of guests that come through the hostel.
✨Dress for the Role
While the hostel environment is casual, it's important to look presentable for your interview. Opt for smart-casual attire that reflects your professionalism while still being comfortable. This shows respect for the interview process and the role you're applying for.