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- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a friendly, non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Earn £13.00 per hour, enjoy holidays, and receive a uniform.
- Why this job: Perfect for outdoor enthusiasts wanting to work in a vibrant hostel environment.
- Qualifications: Great communication skills and a team player attitude are essential.
- Other info: Experience the beauty of Scotland while making a difference for guests.
The predicted salary is between 27000 - 27000 £ per year.
Position: Hostel Assistant
Location: Glen Nevis Youth Hostel (PH33 6SY)
Contract: Fixed Term Contract, Start ASAP until 01/Nov/2026
Hours per week: 37.5hrs
Salary: £13.00 per hour
Accommodation: This is a Live Out Position
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
We are recruiting a Hostel Assistant for 2026 Season to join our dedicated, friendly and professional team at our Glen Nevis Youth Hostel, part of the Lochaber Group. As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods. Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In return we offer:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information: A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us. Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Locations
Hostel Assistant - Glen Nevis Youth Hostel - Glen Nevis, Fort William employer: Hostelling Scotland
Contact Detail:
Hostelling Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant - Glen Nevis Youth Hostel - Glen Nevis, Fort William
✨Tip Number 1
Get to know the hostel vibe! Before your interview, spend some time at Glen Nevis Youth Hostel. Chat with staff and guests to understand the atmosphere and what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your teamwork skills! As a Hostel Assistant, you'll be part of a close-knit team. Be ready to share examples of how you've worked well with others in the past. We love candidates who can demonstrate their ability to support and respect their colleagues.
✨Tip Number 3
Be adaptable! The job can get busy, and priorities might shift quickly. During your interview, highlight times when you've successfully handled changing workloads or unexpected challenges. This will show us that you're ready for the dynamic environment of the hostel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're keen on joining our team. Don’t forget to include any relevant experience or skills that make you a great fit for the Hostel Assistant role!
We think you need these skills to ace Hostel Assistant - Glen Nevis Youth Hostel - Glen Nevis, Fort William
Some tips for your application 🫡
Show Your Passion for Hostelling: When writing your application, let us know why you love hostelling and outdoor activities. Share any personal experiences that highlight your enthusiasm for helping guests discover Scotland!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the Hostel Assistant role. Highlight relevant skills like customer service, teamwork, and adaptability, as these are key for our busy hostel environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the team at Glen Nevis Youth Hostel.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate to hit that apply button!
How to prepare for a job interview at Hostelling Scotland
✨Know the Hostel Inside Out
Before your interview, take some time to research Glen Nevis Youth Hostel. Familiarise yourself with its services, location, and the activities available nearby. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Team Spirit
As a Hostel Assistant, teamwork is key. Be ready to share examples of how you've successfully worked in a team before. Highlight your communication skills and adaptability, especially during busy periods, as this will resonate well with the interviewers.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer enquiries and complaints. Think of specific situations where you provided excellent service or resolved issues effectively. This will demonstrate your ability to handle the diverse range of guests that come through the hostel.
✨Dress for the Role
While the position is casual, it's important to look presentable. Opt for smart-casual attire that reflects your professionalism. This shows respect for the interview process and gives a good first impression.