At a Glance
- Tasks: Assist with reception, customer enquiries, and maintain a clean and welcoming hostel environment.
- Company: Join a non-profit charity dedicated to providing memorable experiences in Scotland.
- Benefits: Earn £13.00 per hour with flexible hours and the chance to explore beautiful locations.
- Other info: Fixed term contract from May to October, ideal for summer job seekers.
- Why this job: Perfect for outdoor enthusiasts wanting to meet diverse people and make a difference.
- Qualifications: No specific qualifications required, just a passion for hospitality and teamwork.
The predicted salary is between 27000 - 28000 £ per year.
Job Reference: EDIHA073
Position: Hostel Assistant
Location: Edinburgh Youth Hostel, (EH7 4AL)
Contract: Fixed Term Contract – Provisional Start date 15/May/2026 until 31/Oct/2026
Hours per week: 37.5 hpw
Salary: £13.00 per hour
Accommodation: This is a Live out position
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including:
- Full reception service
- Check-in/out
- Handling customer enquiries
- Cleaning
Hostel Assistant - Edinburgh Youth Hostel ( Live out ) employer: Hostelling Scotland
Contact Detail:
Hostelling Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant - Edinburgh Youth Hostel ( Live out )
✨Tip Number 1
Get to know the hostel scene in Edinburgh! Familiarise yourself with local attractions and activities that guests might ask about. This will not only help you stand out during interviews but also show your passion for the role.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Hostel Assistant, like handling check-ins or dealing with guest enquiries. The more prepared you are, the more confident you'll feel when it counts.
✨Tip Number 3
Network with other hostel workers or join local hospitality groups. Connecting with people in the industry can lead to valuable insights and even job leads. Plus, it’s a great way to learn about the best practices in hostelling!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hostel Assistant - Edinburgh Youth Hostel ( Live out )
Some tips for your application 🫡
Show Your Passion for Hostelling: When writing your application, let us know why you love hostelling and what it means to you. Share any personal experiences that highlight your enthusiasm for outdoor activities and exploring new places.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Hostel Assistant role. Highlight relevant experience in customer service, cleaning, or any other hostel duties that align with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Hostelling Scotland
✨Know the Hostel Inside Out
Before your interview, make sure you research the Edinburgh Central Youth Hostel. Familiarise yourself with its services, location, and the activities available nearby. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Hostel Assistant, you'll be dealing with guests from all walks of life. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went the extra mile for someone – this will impress your interviewers.
✨Emphasise Your Team Spirit
Working in a hostel means being part of a team. Be ready to discuss how you collaborate with others and contribute to a positive work environment. Share specific instances where teamwork led to successful outcomes, as this will highlight your ability to fit into their culture.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the hostel's operations, team dynamics, or future plans. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.