At a Glance
- Tasks: Assist with reception, housekeeping, and customer enquiries in a vibrant hostel environment.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Enjoy competitive pay, pension, holidays, and a uniform provided.
- Other info: Flexible hours with opportunities to enjoy the beautiful locations of our hostels.
- Why this job: Be part of a team that supports adventure and cultural experiences for all ages.
- Qualifications: Great communication skills and a passion for teamwork are essential.
The predicted salary is between 27300 - 27300 £ per year.
Hostel Assistant - Edinburgh Youth Hostel (22.5 hpw)
Job Reference: EDIHA086
Position: Hostel Assistant
Location: Edinburgh Youth Hostel, (EH7 4AL)
Contract: Fixed Term Contract – Provisional Start date 05/Jun/2026 until 31/Oct/2026
Hours per week: 22.5hrs
Salary: £13.00 per hour
Accommodation: This is a Live out position.
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including:
- Full reception service
- Check-in/out
- Handling customer enquiries
- Cleaning & housekeeping
- Basic catering duties
You should be adaptable, as workloads & priorities can change during the busy periods. This is mainly a housekeeping role. Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In Return We Offer:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information:
A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us.
How To Apply:
If you would like to apply please visit our website www.hostellingscotland.org.uk/careers to learn about how we process job applicants’ information and apply through our website.
Closing Date: 29th May 2026
Interview: 26th/27th May 2026
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Edinburgh Hostel Assistant - Reception & Housekeeping (PT) employer: Hostelling Scotland
As a Hostel Assistant at the Edinburgh Youth Hostel, you will be part of a vibrant team dedicated to providing exceptional service in a welcoming environment. Our non-profit charity ethos fosters a supportive work culture, with opportunities for personal growth and development, while enjoying the stunning landscapes of Scotland during your time off. With benefits like membership to Hostelling Scotland, an Employee Assistance Programme, and a pension scheme, we ensure our employees feel valued and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Edinburgh Hostel Assistant - Reception & Housekeeping (PT)
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out the Edinburgh Youth Hostel's social media and website. This will help you understand their culture and values, making it easier for us to connect during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on how your skills in reception, housekeeping, and teamwork can shine through. We want to show them you're the perfect fit for their busy environment!
✨Tip Number 3
Be ready to share your passion for hostelling! Talk about your love for outdoor activities and how you can enhance guests' experiences. We want to show that you’re not just looking for a job, but genuinely excited about being part of their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. Remember, we’re all about making connections, so let’s keep that momentum going!
We think you need these skills to ace Edinburgh Hostel Assistant - Reception & Housekeeping (PT)
Some tips for your application 🫡
Show Your Passion for Hostelling:Let us know why you love hostelling and what makes you excited about working in a youth hostel. Share your experiences with outdoor activities or travel, as it shows you understand our mission and values.
Tailor Your Application:Make sure to customise your CV and cover letter for the Hostel Assistant role. Highlight relevant skills like customer service, teamwork, and adaptability, which are key for this position.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let your voice come across!
Apply Through Our Website:Remember to submit your application via our website. It’s the best way for us to receive your details and ensures you’re following the correct process. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Hostelling Scotland
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Hostel Assistant. Familiarise yourself with tasks like check-in/out procedures, handling customer enquiries, and basic catering duties. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Your Team Spirit
Since this role involves working closely with others, be ready to share examples of how you've successfully collaborated in a team before. Highlight your communication skills and adaptability, especially during busy periods, as these are crucial for the job.
✨Emphasise Your Customer Service Skills
As a Hostel Assistant, you'll be interacting with guests from all walks of life. Prepare to discuss your previous customer service experiences and how you handle inquiries or complaints. Showing that you can create a welcoming atmosphere will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hostel's culture, team dynamics, or any upcoming events. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
