At a Glance
- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Earn £13.00 per hour, enjoy holidays, and receive a uniform.
- Other info: Membership of Hostelling Scotland included for your own adventures.
- Why this job: Perfect for outdoor lovers wanting to engage with diverse guests.
- Qualifications: Great communication skills and adaptability in a team environment.
The predicted salary is between 26000 - 27000 £ per year.
Location: Ratagan Youth Hostel, Glenshiel, (IV40 8HP)
Salary: £13.00 per hour
Accommodation: This is a Live out position
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including:
- Full reception service
- Check-in/out
- Handling customer enquiries
- Cleaning & housekeeping
- Basic catering duties
You should be adaptable, as workloads & priorities can change during the busy periods. Naturally a great communicator who loves to work as part of a team and who loves engaging in conversation with guests. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In return we offer:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information:
A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us.
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant - Ratagan Youth Hostel (Live out) in Banks employer: Hostelling Scotland
Contact Detail:
Hostelling Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant - Ratagan Youth Hostel (Live out) in Banks
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out Ratagan Youth Hostel's social media and website. This will help you understand their culture and values, making it easier for you to connect with the team during your chat.
✨Tip Number 2
Show off your people skills! As a Hostel Assistant, you'll be interacting with guests all day. Be ready to share examples of how you've engaged with customers or worked in a team. We love seeing that passion for hospitality!
✨Tip Number 3
Be adaptable! The job can get busy, so highlight your ability to handle changing priorities. Share a story where you successfully juggled multiple tasks or adapted to a new situation – it’ll show us you’re the right fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Ratagan Youth Hostel. Don’t miss out!
We think you need these skills to ace Hostel Assistant - Ratagan Youth Hostel (Live out) in Banks
Some tips for your application 🫡
Show Your Passion for the Outdoors: Make sure to highlight your love for outdoor activities and exploring new places in your application. We want to see that you share our enthusiasm for Scotland's beautiful landscapes!
Tailor Your Application: Take a moment to customise your CV and cover letter to reflect the specific skills and experiences that match the Hostel Assistant role. We appreciate when applicants take the time to connect their background with what we do.
Be Yourself: Let your personality shine through in your written application. We’re looking for great communicators who enjoy engaging with guests, so don’t be afraid to show us who you are!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at Hostelling Scotland
✨Know the Hostel Inside Out
Before your interview, take some time to research Ratagan Youth Hostel and its surroundings. Familiarise yourself with the activities available in the area and the services the hostel offers. This will show your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Show Off Your Communication Skills
As a Hostel Assistant, you'll be interacting with guests from all walks of life. Practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated with others, whether it's resolving a customer issue or simply having a friendly chat. This will demonstrate your ability to connect with guests and colleagues alike.
✨Be Ready for Adaptability Questions
The job requires adaptability, especially during busy periods. Prepare for questions about how you've handled changing workloads in the past. Use specific examples that highlight your flexibility and problem-solving skills. This will reassure the interviewers that you can thrive in a dynamic environment.
✨Emphasise Teamwork and Support
Since you'll be working closely with a team, it's crucial to convey your ability to collaborate and support your colleagues. Share experiences where you've worked as part of a team, highlighting how you contributed to a positive atmosphere. This will show that you're not just a great individual worker but also a team player who values camaraderie.