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- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Competitive pay, live-in accommodation, and membership perks for hostelling.
- Why this job: Perfect for outdoor enthusiasts wanting to work in a vibrant, team-oriented environment.
- Qualifications: Great communication skills and adaptability to changing workloads.
- Other info: Enjoy career growth while experiencing the beauty of Scotland.
The predicted salary is between 12 - 16 £ per hour.
Location: Cairngorm Lodge Youth Hostel, PH22 1QY
Contract: Fixed Term Contract, Provisional start date 16 March 2026 until 01 November 2026
Hours per week: 37.50 Hours
Salary: £12.40 per hour
Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.)
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods. Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In Return We Offer:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information:
A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us.
How To Apply:
If you would like to join us, please visit our website at www.hostellingscotland.org.uk/careers and apply online and to learn about how we process job applicants’ information.
Closing Date: 6th March 2026
Interview: TBC
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant - Cairngorm Lodge YH in Aviemore employer: Hostelling Scotland
Contact Detail:
Hostelling Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant - Cairngorm Lodge YH in Aviemore
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out Cairngorm Lodge's social media and website. This will help you understand their culture and values, making it easier for you to connect during the chat.
✨Tip Number 2
Practice your people skills! As a Hostel Assistant, you'll be interacting with guests all day. Role-play common scenarios with a friend to boost your confidence and show off your communication skills during the interview.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from past experiences where you've had to change plans on the fly. This will demonstrate that you're the perfect fit for the dynamic environment at the hostel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team and ready to dive into the hostel life!
We think you need these skills to ace Hostel Assistant - Cairngorm Lodge YH in Aviemore
Some tips for your application 🫡
Show Your Passion for the Outdoors: Make sure to highlight your love for outdoor activities and exploring new places. We want to see that you’re not just looking for a job, but that you genuinely enjoy the environment we work in!
Tailor Your Application: Take a moment to customise your application to fit the Hostel Assistant role. Mention specific skills or experiences that relate to the duties listed, like customer service or teamwork. It shows us you’ve done your homework!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following the right process. Plus, you can check out more about us while you’re there!
How to prepare for a job interview at Hostelling Scotland
✨Know the Hostel Inside Out
Before your interview, take some time to research Cairngorm Lodge Youth Hostel. Familiarise yourself with its services, location, and the activities available nearby. This shows genuine interest and helps you answer questions more confidently.
✨Showcase Your Team Spirit
As a Hostel Assistant, teamwork is key. Be ready to share examples of how you've successfully worked in a team before. Highlight your communication skills and adaptability, especially during busy periods, as this will resonate well with the interviewers.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer enquiries and complaints. Think of specific situations where you provided excellent service or resolved issues effectively. This will demonstrate your ability to handle the diverse range of guests that come through the hostel.
✨Emphasise Your Love for the Outdoors
Since the role involves outdoor activities, express your passion for exploring and enjoying nature. Share any relevant experiences or hobbies that align with the hostel's ethos, as this will show you're a great fit for the environment and culture.