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For Companies At a Glance
- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Enjoy membership perks, employee assistance, pension, holidays, and provided uniform.
- Why this job: Work in beautiful locations while meeting diverse people and making a difference.
- Qualifications: Great communication skills and a team player attitude are essential.
- Other info: Flexible hours with opportunities for outdoor adventures during your time off.
The predicted salary is between 12 - 16 £ per hour.
Overview
Job Reference: CLOHA041
Position: Hostel Assistant
Location: Cairngorm Lodge Youth Hostel, (PH22 1QY)
Contract: Fixed Term Contract, Provisional start date 15/Apr/2026 until 18/Oct/2026
Hours per week: 22.50 Hours
Salary: £12.40 per hour
Accommodation: This is a live out position
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
Responsibilities
- As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties.
- You should be adaptable, as workloads & priorities can change during the busy periods.
- Naturally a great communicator who loves to work as part of a team.
- Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In Return We Offer
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information
- A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance.
- You must be able to provide evidence of your right to work in the UK before starting with us.
How To Apply
If you would like to join us, please visit our website at www.hostellingscotland.org.uk/careers and apply online and to learn about how we process job applicants’ information.
Closing Date: 28th February 2026
Interview: TBC
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant - Cairngorm Lodge YH ( 22.5 hpw ) in Aviemore employer: Hostelling Scotland
Contact Detail:
Hostelling Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant - Cairngorm Lodge YH ( 22.5 hpw ) in Aviemore
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out Cairngorm Lodge's social media and website. This will help you understand their culture and values, making it easier for you to connect during the chat.
✨Tip Number 2
Practice your people skills! As a Hostel Assistant, you'll be interacting with guests all day. Role-play common scenarios with a friend to boost your confidence and show off your communication skills during the interview.
✨Tip Number 3
Be ready to showcase your adaptability! The job description mentions changing workloads, so think of examples from your past where you've successfully handled unexpected situations. This will demonstrate you're the perfect fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Cairngorm Lodge. Don’t miss out on this opportunity!
We think you need these skills to ace Hostel Assistant - Cairngorm Lodge YH ( 22.5 hpw ) in Aviemore
Some tips for your application 🫡
Show Your Passion for Hostelling: When writing your application, let us know why you love hostelling and outdoor activities. Share any personal experiences that highlight your enthusiasm for exploring Scotland and how it aligns with our mission.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Hostel Assistant role. Highlight relevant skills like customer service, teamwork, and adaptability, as these are key to thriving in our busy hostel environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, you can find more info about the role and our values there!
How to prepare for a job interview at Hostelling Scotland
✨Know the Hostel Inside Out
Before your interview, take some time to research Cairngorm Lodge Youth Hostel. Familiarise yourself with its services, location, and the types of guests it attracts. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Team Spirit
As a Hostel Assistant, teamwork is key. Be ready to share examples of how you've successfully worked in a team before. Highlight your communication skills and adaptability, especially during busy periods, as this will resonate well with the interviewers.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer enquiries and complaints. Think of specific situations where you provided excellent service or resolved issues effectively. This will demonstrate your ability to handle the diverse needs of hostel guests.
✨Emphasise Your Love for the Outdoors
Since the role involves working in a beautiful outdoor setting, express your passion for outdoor activities. Share any relevant experiences that connect your personal interests with the hostel's mission of providing memorable experiences for guests exploring Scotland.
