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- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Enjoy live-in accommodation, competitive pay, and membership perks.
- Why this job: Experience the beauty of Scotland while making a difference for guests.
- Qualifications: Great communication skills and a love for teamwork.
- Other info: Flexible hours with opportunities for travel across our network.
The predicted salary is between 12 - 16 £ per hour.
Job Reference: RELHA046
Position: Relief Hostel Assistant
Location: Network wide
Contract: Fixed Term Contract, 16/Mar/2026 until 31/Oct/2026
Hours per week: 37.5 Hours
Salary: £12.40 per hour
Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.)
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods. The post holder will be required to travel throughout the network and will need access to their own transport. Naturally a great communicator who loves to work as part of a team and who loves engaging in conversation with guests. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In return we offer:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information:
- A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
- You must be able to provide evidence of your right to work in the UK before starting with us.
How to apply: If you would like to join us, please visit our website and apply online and to learn about how we process job applicants’ information.
Closing Date: 15th February 2026
Interview: TBC
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant in Scotland employer: Hostelling Scotland Head Office
Contact Detail:
Hostelling Scotland Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant in Scotland
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out the hostel's social media and website. This will help you understand their culture and values, so you can show them you're a perfect fit.
✨Tip Number 2
Practice your people skills! As a Hostel Assistant, you'll be chatting with guests all day. Try role-playing common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from past experiences where you've had to change plans on the fly. This will show them you can handle the busy periods like a pro.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Hostel Assistant in Scotland
Some tips for your application 🫡
Show Your Passion for Hostelling: Let us know why you love hostelling and outdoor activities! Share your experiences and how they relate to the role of a Hostel Assistant. This will help us see your enthusiasm and fit for our team.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We want to see how you can adapt to the various duties, from reception to housekeeping!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the role. Remember, we’re looking for effective communicators!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re following the correct process. Plus, you can learn more about us while you’re there!
How to prepare for a job interview at Hostelling Scotland Head Office
✨Know the Hostel Inside Out
Before your interview, take some time to research the hostel and its values. Understand what makes it unique and how it serves its guests. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Show Off Your Communication Skills
As a Hostel Assistant, you'll be interacting with guests from all walks of life. Practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated in a team or resolved a guest's issue.
✨Be Ready for Adaptability Questions
Expect questions about how you handle changing workloads and priorities. Prepare specific examples from your past experiences where you had to adapt quickly, especially during busy periods. This will demonstrate your flexibility and problem-solving skills.
✨Highlight Your Passion for Outdoor Activities
Since the role involves engaging with guests who enjoy outdoor activities, share your own experiences and interests in this area. Whether it's hiking, cycling, or exploring new places, showing your passion can make you a memorable candidate.
