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- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Competitive pay, live-in accommodation, and membership perks for hostelling.
- Why this job: Perfect for outdoor enthusiasts wanting to work in a vibrant, team-oriented environment.
- Qualifications: Great communication skills and adaptability to changing workloads.
- Other info: Enjoy excellent career growth opportunities and a supportive team culture.
The predicted salary is between 12 - 16 £ per hour.
Location: Cairngorm Lodge Youth Hostel, (PH22 1QY)
Contract: Fixed Term Contract, Provisional start date 16/Mar/2026 until 01/Nov/2026
Hours per week: 37.50
Salary: £12.40 per hour
Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.)
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including:
- Full reception service
- Check-in/out
- Handling customer enquiries
- Cleaning & housekeeping
- Basic catering duties
You should be adaptable, as workloads & priorities can change during the busy periods. Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In return we offer:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information:
- A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
- You must be able to provide evidence of your right to work in the UK before starting with us.
How to apply: If you would like to join us, please visit our website and apply online and to learn about how we process job applicants’ information.
Closing Date: 14th February 2026
Interview: TBC
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant in Inverness employer: Hostelling Scotland Head Office
Contact Detail:
Hostelling Scotland Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant in Inverness
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out the Cairngorm Lodge Youth Hostel online. Familiarise yourself with their values and what makes them tick. This way, you can show off your enthusiasm and fit right in!
✨Tip Number 2
Practice your people skills! As a Hostel Assistant, you'll be chatting with guests from all walks of life. Brush up on your communication skills and think of examples where you've provided great customer service. We want to see that you can handle any situation with a smile!
✨Tip Number 3
Be ready to adapt! The hostel environment can get busy, so think about times when you've had to juggle multiple tasks. Share those experiences during your interview to show that you're flexible and can keep things running smoothly when the pressure's on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and know how to follow instructions. Don’t forget to highlight your love for outdoor activities – it’s a big plus for this role!
We think you need these skills to ace Hostel Assistant in Inverness
Some tips for your application 🫡
Show Your Passion for Hostelling: Let us know why you love hostelling and outdoor activities! Share your experiences and how they connect to the role of Hostel Assistant. This will help us see your enthusiasm and fit for our team.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We want to see how you can adapt to the various duties, from reception to housekeeping!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, you can find more info about us there!
How to prepare for a job interview at Hostelling Scotland Head Office
✨Know the Hostel Inside Out
Before your interview, take some time to research Cairngorm Lodge Youth Hostel. Familiarise yourself with its services, location, and the types of guests it attracts. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Team Spirit
As a Hostel Assistant, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your communication skills and adaptability, especially during busy periods, as this will resonate with what they’re looking for.
✨Prepare for Customer Scenarios
Think about potential customer enquiries or issues that might arise in a hostel setting. Prepare responses that demonstrate your problem-solving skills and ability to handle various situations with a positive attitude. This will showcase your readiness for the role.
✨Embrace Your Love for the Outdoors
Since the job involves outdoor activities, be prepared to discuss your own experiences with exploring nature or participating in outdoor events. This personal touch can help you connect with the interviewers and show that you align with the hostel's values.
