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- Tasks: Assist with reception, cleaning, and cooking for guests at our vibrant youth hostel.
- Company: Join a non-profit charity dedicated to helping everyone explore the beauty of Scotland.
- Benefits: Enjoy live-in accommodation, employee perks, and membership to Hostelling Scotland.
- Why this job: Perfect for outdoor enthusiasts wanting to make a difference while gaining valuable experience.
- Qualifications: Must have food handling qualifications and experience catering for large groups.
- Other info: Flexible hours and a supportive team environment await you!
Location: Stirling Youth Hostel, (FK8 1EA)
Contract: Fixed Term Contract, Start date 14/Apr/25 until 31/Oct/25
Hours per week: 37.5 Hours
Salary: £12.40 per hour
Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.)
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.
Requirements:- There will be a requirement to cook meals for groups on occasions and therefore, all applicants will need to hold a current food handling/safety qualification and have experience of catering for large groups.
- Naturally a great communicator who loves to work as part of a team.
- Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In return we offer:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information:
- A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance.
- You must be able to provide evidence of your right to work in the UK before starting with us.
How to apply: If you would like to join us, please visit our website and apply online and to learn about how we process job applicants’ information.
Closing Date: 7th April 2025
Interview: 8th April 2025
Hostel Assistant employer: Hostelling Scotland Head Office
Contact Detail:
Hostelling Scotland Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant
✨Tip Number 1
Familiarise yourself with the local area and the activities available around Stirling. Being knowledgeable about outdoor activities and local attractions can help you connect with guests and show your enthusiasm for the role.
✨Tip Number 2
Highlight your teamwork skills during the interview. Since you'll be working closely with colleagues, demonstrating your ability to collaborate and support others will make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your experience in catering for large groups. Be ready to share specific examples of meals you've prepared and how you managed the logistics, as this is a key part of the role.
✨Tip Number 4
Show your passion for hostelling and community service. As a non-profit charity, they value candidates who are genuinely interested in helping guests from diverse backgrounds enjoy their stay.
We think you need these skills to ace Hostel Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hostel Assistant position. Highlight your relevant experience in customer service, housekeeping, and catering.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your communication skills, teamwork, and any food handling qualifications you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for outdoor activities and working with diverse groups. Mention why you want to work at this specific hostel and how you can contribute to their mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hostelling Scotland Head Office
✨Show Your Passion for the Outdoors
Since the role involves working in a youth hostel that promotes outdoor activities, make sure to express your enthusiasm for exploring nature and engaging in outdoor adventures. Share personal experiences that highlight your love for the outdoors.
✨Demonstrate Your Team Spirit
As a Hostel Assistant, teamwork is crucial. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles. Highlight your ability to support colleagues and adapt to changing workloads.
✨Highlight Your Catering Experience
Since cooking for large groups is part of the job, be ready to talk about your food handling qualifications and any relevant catering experience. Mention specific instances where you managed meal preparation for groups, showcasing your organisational skills.
✨Prepare for Customer Interaction Scenarios
The role involves handling customer enquiries and providing excellent service. Think of potential scenarios you might face at the reception and prepare responses that demonstrate your communication skills and problem-solving abilities.
