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- Tasks: Assist with reception, customer inquiries, cleaning, and basic catering duties.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland's beauty.
- Benefits: Enjoy live-in accommodation, membership perks, pension, holidays, and provided uniforms.
- Why this job: Perfect for outdoor lovers wanting to work in a vibrant team while exploring stunning locations.
- Qualifications: Great communication skills and adaptability are essential; must provide references and right to work.
- Other info: Fixed-term contract from March to November 2025; apply by February 14, 2025.
Job Reference: BRAHA08825
Position: Hostel Assistant
Location: Braemar Youth Hostel, (AB35 5YQ)
Contract: Fixed Term Contract, Start date 05/May/2025 until 02/Nov/2025
Hours per week: 15hpw 9 1 Daytime Shifts for Housekeeping support
Occasional morning and evening shifts to cover holidays ( 7 am 1 pm and 5 pm 9.30 pm )
Salary: GBP12.40 per hour
Accommodation: This is a live out position
Do you enjoy outdoor activities and exploring your surroundings in your spare time?
From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours.
Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant at our Braemar Youth Hostel, you will have a year round opportunity in the heart of the National Park. You will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.
Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
In return we offer:
- Membership of Hostelling Scotland – so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information:
- A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
- You must be able to provide an evidence of your right to work in the UK before starting with us.
How to apply:
If you would like to join us, please visit our website and apply online and to learn about how we process job applicants information.
Closing Date: 30th May 2025
Interview: TBC
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Hostel Assistant employer: Hostelling Scotland Head Office
Contact Detail:
Hostelling Scotland Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant
✨Tip Number 1
Familiarize yourself with the local area and outdoor activities available around Rowardennan Lodge. Being knowledgeable about the surroundings can help you connect with guests and enhance their experience.
✨Tip Number 2
Showcase your communication skills during any interactions, whether in person or over the phone. As a Hostel Assistant, being a great communicator is key to providing excellent customer service.
✨Tip Number 3
Demonstrate your adaptability by sharing examples of how you've successfully handled changing workloads or priorities in previous roles. This will show that you're ready for the dynamic environment of a hostel.
✨Tip Number 4
Emphasize your teamwork experience. Since you'll be working closely with colleagues, highlighting your ability to support and respect team members will make you a more attractive candidate.
We think you need these skills to ace Hostel Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hostel Assistant position. Highlight your relevant experience in customer service, teamwork, and adaptability.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the hostel duties mentioned in the job description. Emphasize any previous roles in hospitality or customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for outdoor activities and working in a team environment. Mention why you want to work at this specific hostel and how you can contribute to their mission.
Check Your Application: Before submitting, double-check your application for any errors or missing information. Ensure that all required documents are included and that your contact details are correct.
How to prepare for a job interview at Hostelling Scotland Head Office
✨Show Your Passion for Outdoor Activities
Since the role involves working in a hostel that caters to outdoor enthusiasts, make sure to express your love for outdoor activities. Share personal experiences or adventures that highlight your enthusiasm for exploring nature and engaging with guests who share similar interests.
✨Demonstrate Teamwork Skills
As a Hostel Assistant, you'll be part of a team. Be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your ability to support colleagues and adapt to changing workloads, especially during busy periods.
✨Communicate Clearly and Effectively
Great communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, showcasing your ability to handle customer inquiries and provide excellent service.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations related to hostel duties, such as check-in/out processes or dealing with guest complaints. Think through potential scenarios and prepare your responses to demonstrate your problem-solving skills and adaptability.
