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- Tasks: Provide reception services, assist guests, and maintain a welcoming atmosphere.
- Company: A vibrant non-profit hostel in Glasgow focused on guest experience.
- Benefits: Part-time hours with potential for summer extension and a friendly work environment.
- Why this job: Engage with diverse guests and create memorable experiences in a lively setting.
- Qualifications: Strong communication skills and adaptability in a fast-paced environment.
- Other info: Fixed term contract from Dec 15, 2025, to Mar 31, 2026.
The predicted salary is between 24000 - 36000 £ per year.
A non-profit hostel organization in Glasgow is seeking a Hostel Assistant for a fixed term contract from Dec 15, 2025, to Mar 31, 2026.
Responsibilities include:
- Reception services
- Customer inquiries
- Housekeeping
Ideal candidates will have strong communication skills and the ability to adapt in a busy environment. This role offers the opportunity to engage with guests and contribute to a welcoming environment, with part-time hours and possible extension into the summer season.
Hostel Reception & Guest Experience Lead (Live-Out) in Glasgow employer: Hostelling Scotland Head Office
Contact Detail:
Hostelling Scotland Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Reception & Guest Experience Lead (Live-Out) in Glasgow
✨Tip Number 1
Get to know the organisation! Research their values and mission. When you understand what they stand for, you can tailor your approach and show how you fit into their culture.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family. This will help you feel more confident when engaging with guests and staff.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from your past experiences where you’ve had to think on your feet in a busy environment. This will demonstrate that you can handle the hustle and bustle of hostel life.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it shows your enthusiasm for the role. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Hostel Reception & Guest Experience Lead (Live-Out) in Glasgow
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really help us get a sense of how you'd fit into our team.
Tailor Your Application: Make sure to customise your application for the Hostel Reception & Guest Experience Lead role. Highlight your relevant experience in reception services and customer inquiries, and don’t forget to mention any housekeeping skills you have!
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hostelling Scotland Head Office
✨Know the Organisation
Before your interview, do some research on the non-profit hostel organisation. Understand their mission, values, and the community they serve. This will help you tailor your answers and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with guests or customers in the past. Think about situations where you resolved issues or provided exceptional service, and be ready to share those stories.
✨Demonstrate Adaptability
The job requires someone who can thrive in a busy environment. Be prepared to discuss times when you've had to adapt quickly to changing circumstances or handle multiple tasks at once. Highlight your ability to stay calm under pressure and maintain a positive attitude.
✨Engage with the Interviewer
Remember, interviews are a two-way street! Prepare thoughtful questions about the hostel's guest experience initiatives or how they foster a welcoming environment. This not only shows your interest but also gives you insight into whether this role is the right fit for you.
