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- Tasks: Assist with reception, customer enquiries, cleaning, and basic catering duties.
- Company: Join a non-profit charity dedicated to helping guests explore Scotland.
- Benefits: Enjoy membership perks, employee assistance, pension, holidays, and provided uniform.
- Why this job: Engage with diverse guests while enjoying the beautiful surroundings of Scotland.
- Qualifications: Great communication skills and adaptability in a team environment.
- Other info: Flexible hours with potential for full-time during summer season.
The predicted salary is between 12 - 16 £ per hour.
Job Reference: GLAHA12025
Location: Glasgow Youth Hostel, (G3 6BY)
Contract: Fixed Term Contract, start date 15/Dec/2025 until 31/Mar/2026
Possible extension for the summer season
Hours per week: 22.5 HPW
Possible full time hours throughout the summer season
Salary: £12.40 per hour
Accommodation: This is a live out position
Do you enjoy outdoor activities and exploring your surroundings in your spare time? From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours. Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.
As a Hostel Assistant, you will be undertaking a range of hostel duties including:
- Full reception service
- Check-in/out
- Handling customer enquiries
- Cleaning & housekeeping
- Basic catering duties
You should be adaptable, as workloads & priorities can change during the busy periods. Naturally a great communicator who works as part of a team and loves engaging in conversation with guests. Someone who can support and respect their colleagues, as some of the teams live in depending on location.
Benefits:
- Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
- Employee Assistance Programme
- Pension and holidays
- Uniform is provided
Additional Information:
A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance. You must be able to provide evidence of your right to work in the UK before starting with us.
How to apply:
If you would like to join us, please visit our website and apply online and to learn about how we process job applicants' information.
Closing Date: 14th December 2025
Interview: TBC
Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Hostel Assistant in Glasgow employer: Hostelling Scotland Head Office
Contact Detail:
Hostelling Scotland Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Assistant in Glasgow
✨Tip Number 1
Get to know the hostel vibe! Before your interview, check out the Glasgow Youth Hostel's website and social media. Understanding their mission and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Hostel Assistant, you'll be chatting with guests all day. Role-play common scenarios with friends or family to boost your confidence and communication skills before the big day.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from past experiences where you've had to change plans on the fly. This will demonstrate that you can handle the busy periods like a pro!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team. Don’t forget to highlight your love for outdoor activities in your application!
We think you need these skills to ace Hostel Assistant in Glasgow
Some tips for your application 🫡
Show Your Passion for Hostelling: When writing your application, let us know why you love hostelling and outdoor activities. Share any personal experiences that highlight your enthusiasm for exploring Scotland and engaging with guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the Hostel Assistant role. Highlight relevant skills like customer service, teamwork, and adaptability, as these are key to thriving in our busy environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and personality.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find more info about how we handle applications there.
How to prepare for a job interview at Hostelling Scotland Head Office
✨Know the Hostel Inside Out
Before your interview, take some time to research the Glasgow Youth Hostel and its services. Familiarise yourself with their mission, values, and the types of guests they cater to. This will show your genuine interest in the role and help you answer questions more effectively.
✨Show Off Your Communication Skills
As a Hostel Assistant, you'll be interacting with guests from all walks of life. Practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated with others, whether it's resolving a conflict or providing excellent customer service.
✨Be Ready for Adaptability Questions
The job requires adaptability during busy periods. Prepare for questions about how you've handled changing workloads in the past. Use specific examples that highlight your flexibility and ability to prioritise tasks under pressure.
✨Engage with Your Passion for Outdoor Activities
Since the role involves working in a setting that promotes outdoor activities, share your own experiences and enthusiasm for exploring. Discuss any relevant hobbies or adventures that align with the hostel's ethos, as this can help you connect with the interviewers on a personal level.
