At a Glance
- Tasks: Lead the Payments team, driving product features and optimising customer experiences.
- Company: Hostaway is a leading SaaS scale-up revolutionising the vacation rental industry.
- Benefits: Enjoy 100% remote work, competitive pay, equity options, and professional growth opportunities.
- Why this job: Join a dynamic team culture and make a real impact in a fast-growing company.
- Qualifications: 7-10 years of SaaS Product Management experience, strong analytical skills, and user research expertise.
- Other info: Work from anywhere in Europe and collaborate with a diverse global team.
The predicted salary is between 36000 - 60000 £ per year.
NOTE: This is a FULLY remote role, but the candidate must be within Europe to collaborate with their team, peers, and internal customers. You do not have to be in the specific city shown in this listing, but please only apply if you are physically based within Europe.
Hostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, Expedia Group (Vrbo), and Booking.com, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.
As a profitable and growing company, this role is necessitated by our continued growth.
About This Role
We are seeking a Senior Product Manager to take ownership of our B2B2C product features, which include, but are not limited to our Payments integrations, Guest Payments, and Invoicing. In this role, you'll drive our Payments team, and you'll leverage your analytical capabilities to develop impactful product roadmaps. If you're passionate about data-driven products and delivering exceptional customer experiences, this is your opportunity!
What You Will Do
- Drive the evolution of our Payments domain, leading the launch and optimisation of our B2B and B2C payments product features for Property Managers, Owners and guests while ensuring robust security standards and PCI compliance.
- Use data to guide prioritisation of features, establish KPIs such as authorisation rate, and surface insights to drive measurable improvements in payment conversion, cost, and reliability.
- Engage with customers directly, particularly those who provide critical feedback and conduct user interviews to gather insights on pain points and develop actionable plans to improve customer experiences and optimise features based on recurring themes.
- Engage other product leaders within Hostaway’s teams to define development priorities for the product, gather requirements, and define scopes.
- Develop and maintain forward-looking product roadmaps, balancing immediate priorities with long-term strategic vision and aligning stakeholders.
Job Requirements
What You Will Need To Succeed
- 7 - 10 years of experience as a Product Manager in SaaS, ideally within the Payments domain.
- Exceptional analytical skills and a proven ability to interpret complex data sets, draw actionable insights, and guide strategic decisions.
- Proven ability to independently solve complex problems using structured frameworks and cross-functional collaboration.
- Excellent product specification skills with attention to detail and strategic alignment.
- Demonstrated capability in project execution, coordinating complex projects, and ensuring product reliability.
- Ability to create comprehensive, forward-looking product roadmaps that balance short-term execution with long-term strategic goals.
- You have exceptional interpersonal skills with a proven ability to collaborate, influence, and drive consensus amongst team members and various management levels.
- Strong experience conducting user research and effectively translating customer insights into actionable product strategies.
What we offer
- Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
- 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table.
- Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company.
- Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good.
- Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
- Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
- Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary.
- Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity.
Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.
Contact Detail:
Hostaway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager - Payments - 100% Remote - Europe
✨Tip Number 1
Familiarise yourself with the latest trends in the payments industry, especially within SaaS. Understanding current technologies and customer expectations will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the payments and SaaS sectors. Attend virtual meetups or webinars to connect with others in the field, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with data-driven decision-making. Be ready to share specific examples of how you've used analytics to improve product features or customer experiences in previous roles.
✨Tip Number 4
Research Hostaway's products and their partnerships with major platforms like Airbnb and Booking.com. Demonstrating knowledge about their offerings and how you can contribute to their growth will set you apart from other candidates.
We think you need these skills to ace Senior Product Manager - Payments - 100% Remote - Europe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, particularly within the SaaS and payments domains. Use specific examples that demonstrate your analytical skills and ability to drive product roadmaps.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data-driven products and customer experiences. Mention how your previous roles align with the responsibilities outlined in the job description, and showcase your understanding of Hostaway's mission and values.
Highlight Relevant Skills: Clearly outline your skills in project execution, user research, and cross-functional collaboration. Use bullet points to make these stand out, ensuring they match the requirements listed in the job description.
Showcase Your Achievements: Include quantifiable achievements in your application, such as improvements in payment conversion rates or successful product launches. This will help demonstrate your impact in previous roles and your potential value to Hostaway.
How to prepare for a job interview at Hostaway
✨Understand the Payments Landscape
Familiarise yourself with the current trends and challenges in the payments industry, especially within the SaaS sector. Be prepared to discuss how these trends can impact Hostaway's product offerings and customer experiences.
✨Showcase Your Analytical Skills
Prepare examples that demonstrate your ability to interpret complex data sets and make data-driven decisions. Highlight specific instances where your analytical insights led to successful product improvements or strategic shifts.
✨Engage with Customer Insights
Be ready to discuss your experience in conducting user research and translating customer feedback into actionable product strategies. Share examples of how you've used customer insights to enhance product features or resolve pain points.
✨Demonstrate Cross-Functional Collaboration
Illustrate your ability to work effectively with various teams, such as engineering, marketing, and sales. Provide examples of how you have successfully coordinated projects and aligned stakeholders towards common goals.