Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure top-notch customer service and safety in our Sports Complex.
- Company: Join a vibrant sports complex dedicated to community engagement and excellence.
- Benefits: Enjoy a pension scheme, subsidised memberships, health plans, and free parking.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in shift management and customer service; relevant certifications preferred.
- Other info: Dynamic role with opportunities for personal growth and professional development.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a highly motivated Duty Manager to lead our team of Recreation Assistants and Lifeguards to achieve consistently high standards of customer service and safety in our Sports Complex and Tennis Centre.
Key Responsibilities
- Lead shift operations, supporting the Operations Manager in developing and implementing procedures for quality, health and safety.
- Staff training, performance monitoring and management of specific administrative tasks.
- Handle emergency situations, resolve conflicts constructively and maintain calm under pressure.
- Manage the duty shift rota covering all opening hours, including early mornings, late evenings and weekends.
Qualifications & Experience
- Experience of shift management, customer service, health and safety protocols, lifeguarding, line management and training.
- Qualifications in leisure management/operations (e.g., Pool Plant Operator) and health and safety certifications such as NPLQ and First Aid at Work.
- Strong communication, initiative, maturity and professionalism required.
Benefits
- Contributory workplace pension scheme and 3 × life cover
- Subsidised membership of the College Sports Centre and Golf Club
- Access to our Employee Assistance programme
- BHSF Health Cash plan
- Cycle to Work scheme
- Electric Vehicle scheme
- Free parking and lunch provided when the College kitchens are open
How to Apply
For further details and to apply, please click the apply button. Closing date for applications is Friday 12 December 2026.
Bradfield College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening as part of their application, including checks with past employers and the Disclosure and Barring Service.
Sports Complex Duty Manager (Full Time) employer: Host Student Housing Limited
Contact Detail:
Host Student Housing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Complex Duty Manager (Full Time)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Bradfield College. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to shift management and customer service. We recommend preparing specific examples from your past experiences that highlight your skills in handling emergencies and managing teams.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the role seriously, especially in a customer-facing position like Duty Manager.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great opportunity to reiterate your interest and remind them why you’d be a fantastic fit for the team.
We think you need these skills to ace Sports Complex Duty Manager (Full Time)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for sports and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a great experience for our visitors.
Tailor Your Experience: Make sure to highlight your relevant experience in shift management and lifeguarding. We’re looking for someone who can lead our team effectively, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications and skills are easy to spot. This helps us see why you’d be a great fit for the Duty Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Host Student Housing Limited
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Duty Manager. Brush up on shift management, customer service, and health and safety protocols. Being able to discuss your relevant experience confidently will show that you’re the right fit for the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, handled conflicts, or trained staff. This will demonstrate your capability to lead and inspire others.
✨Stay Calm Under Pressure
You’ll need to handle emergency situations and maintain composure. Think of scenarios where you’ve had to stay calm and resolve issues effectively. Sharing these experiences can highlight your maturity and professionalism.
✨Ask Smart Questions
Prepare thoughtful questions about the Sports Complex and its operations. Inquire about their approach to staff training or how they ensure customer safety. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
