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- Tasks: Oversee housekeeping operations and ensure properties are clean and ready for guests.
- Company: Join Host & Stay, a passionate property management company transforming the holiday home industry.
- Benefits: Enjoy employee discounts, health plans, casual dress, and paid volunteering days.
- Why this job: Be part of a friendly team making a real impact on guest experiences.
- Qualifications: Must have a driving licence, own vehicle, and a flexible approach to tasks.
- Other info: Dynamic role with guaranteed hours and opportunities for personal growth.
The predicted salary is between 11 - 16 £ per hour.
Here at Host and Stay we are always looking for dedicated and friendly people to clean and look after our portfolio of properties helping our owners to maintain their high quality properties and to ensure our guests receive the very best customer service whilst staying with us. The role of the Housekeeping Warehouse Support is to successfully oversee the entire housekeeping operation from warehouse deliveries and housekeeping. This role is 16 hours guaranteed each week - therefore weekend availability is a must. The fast-paced and energised environment relies on organisation and efficiency and it is important to ensure that you have a moderate level of fitness to enable you to comfortably carry out your tasks. The role requires you to be a problem solver and be able to think on your feet. Changeovers can be high in numbers with a variety of reactive issues to solve. Inline with business needs this role will also involve you to carry out cleaning duties. It is essential that you are able to drive and have your own vehicle as you will need to drive to and between the properties to which travel time is paid. You will need to ensure that property changeovers are carried out to a high standard maintaining a clean, sanitary, comfortable and tidy environment. This is a demanding job and our owners want our housekeepers to keep everything in a decorated way keeping the space safe from germs and bacteria.
Qualifications
- Full driving license and access to own vehicle (if you have a disability we will explore reasonable adjustments with you)
- Ability to work accurately and methodically
- Ability to communicate with management to ensure that the work is done promptly and effectively without compromising guest satisfaction
- Ability to work with little supervision and maintain a high level of performance
- Flexible approach to duties and tasks
- Ability to plan, organise and prioritise work
- A professional and customer orientated approach
- Previous experience desirable but not essential
- Weekend availability
Day to Day Responsibilities
- Assisting with the unloading of vehicles and the checking in of stock.
- Collecting items from throughout the warehouse preparing and completing warehouse orders for delivery or pickup according to a schedule.
- Co-ordinating suppliers to ensure all properties are maintained and ready for use.
- Manage the laundry process including bag preparation, returned laundry sorting and stock control.
- Thoroughly cleaning the properties between guests. This includes but is not exclusive to hoovering, dusting, polishing, tidying.
- Running property inspections and inventory control on a rotating basis to ensure each property is inspected regularly.
- Ensure cleaning tasks are allocated and completed daily.
- Co-ordinate the day in terms of staffing requirements and reactive issues that occur on the day.
- Keep accurate stock records by carrying out stock counts as and when required.
- Operate in a safe manner complying with all health, safety and environmental requirements to ensure your own and the safety of others.
- Required from time to time to carry out other duties that may reasonably be required in line with your main duties.
Benefits
- Employee Discounts
- Cycle to work scheme
- Employee Assist Programme
- Health Shield cash plan
- Paid Volunteering Day
- Casual Dress
Who is The Host & Stay Group
Host & Stay is a full service holiday home property management company across the UK. Host & Stay was born from a love and passion for property and a desire to lead the change in an age old industry.
Why choose us
The team here at The Host & Stay Group genuinely care about the work we do to transform the lives of our customers and we think this is a pretty big reason to love your career at The Host & Stay Group. Our people are our best asset so we want to make sure your wellbeing is the best it can be. Our responsibilities as an employer extend beyond the workplace we want to make sure we can help and support you when you need it most.
Any Questions
If you have access requirements you would like us to be aware of please contact the Recruitment Team on e: - we will be happy to help! We are proud to be a Disability Confident Employer.
Housekeeping Warehouse Support employer: Host & Stay
Contact Detail:
Host & Stay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Warehouse Support
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Host & Stay. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Show off your problem-solving skills! In a fast-paced role like Housekeeping Warehouse Support, being able to think on your feet is crucial. Prepare examples from your past experiences where you successfully tackled challenges or improved processes.
✨Tip Number 3
Be ready to demonstrate your organisational skills. Since this role involves managing multiple tasks, think about how you can showcase your ability to prioritise and keep everything running smoothly during your interview.
✨Tip Number 4
Don’t forget to highlight your customer service mindset! The role is all about ensuring guests have a great experience, so be prepared to discuss how you’ve gone above and beyond for customers in the past. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeping Warehouse Support
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for housekeeping and customer service shine through. We want to see that you’re excited about the role and ready to contribute to our team!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for in a Housekeeping Warehouse Support.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and availability without any fluff. This helps us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Host & Stay
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Housekeeping Warehouse Support role. Familiarise yourself with the responsibilities like managing laundry processes and coordinating suppliers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Problem-Solving Skills
Since the job requires quick thinking and problem-solving, prepare examples from your past experiences where you've successfully tackled challenges. Whether it’s dealing with a last-minute changeover or managing stock discrepancies, having specific stories ready will impress the interviewers.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, organisation is key. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a simple plan or checklist that outlines how you would approach a busy day in the role.
✨Emphasise Your Customer Service Mindset
Since guest satisfaction is crucial, highlight any previous experience in customer service. Talk about how you ensure a clean and welcoming environment for guests and how you handle feedback. This will show that you align with the company’s values and are committed to providing excellent service.
