Host & Stay is seeking a Customer Experience Executive to ensure outstanding guest experiences at Prestige Lodges Allerthorpe. You’ll manage guest check‑ins/outs, support property owners, and drive on‑site operations with a hands‑on, proactive approach.
You’ll engage guests and owners from reception through to post‑stay follow‑ups, resolving issues, and delivering consistent service. This is a part‑time on‑site role, with weekend rotation and 22.5 hours weekly.
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Guest & Owner Experience Lead employer: Host & Stay
Host & Stay is an exceptional employer, offering a dynamic work culture that prioritises employee growth and well-being. With competitive salaries, a robust bonus structure, and a range of benefits including wellness programmes and company events, we empower our team to thrive while making a meaningful impact in the holiday management industry. Join us in Norfolk, where your passion for sales and customer service will be rewarded as you help shape the future of property management.