At a Glance
- Tasks: Clean and maintain high-quality properties for guests and owners.
- Company: Join Host & Stay, a passionate property management team.
- Benefits: Flexible hours, employee discounts, and health programmes.
- Other info: Full training provided; no prior experience necessary.
- Why this job: Make a difference in guests' experiences while enjoying a supportive work environment.
- Qualifications: Driving license and a positive team spirit required.
The predicted salary is between 20000 - 25000 £ per year.
Here at Host and Stay we are always looking for dedicated and friendly people to clean and look after our portfolio of properties, helping our owners to maintain their high quality properties, and to ensure our guests receive the very best customer service whilst staying with us.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Experience is not essential as full training will be provided. To work with us, you must be available on our main changeover days, which are Mondays, Fridays and Sundays, with weekdays available too.
We have several contracts on offer - please state on the questions which one you are interested in:
- Zero Hour - offers flexibility
- Part-time
- Full Time
It is essential that you drive and have access to your own vehicle as we travel between properties in our daily work - travel time is paid for this. The properties are located in and around Alnwick.
Rewards:
- Cycle to work scheme
- Employee discounts
- Employee Assist Programme
- Paid Travel Time
Responsibilities:
- Thoroughly cleaning the properties between guests. This includes but is not exclusive to hoovering, dusting, polishing, tidying
- The changing of linen between guests
- Ensuring and maintaining the presentation of houses for guests and owners
- Stock control of household basics/essentials
- Reporting any necessary maintenance issues or replacements
- Overlooking and managing the finer details unique to each property
Requirements:
- Full driving license and access to own vehicle to travel to properties (if you have a disability, we will explore reasonable adjustments with you)
- Good team spirit
- An ability to work individually and as part of a team
- Ideally have availability on Mondays, Fridays and Sundays
Who is The Host & Stay Group?
Host & Stay is a full service holiday home property management company across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age old industry.
Why choose us?
The team here at The Host & Stay Group genuinely care about the work we do to transform the lives of our customers and we think this is a pretty big reason to love your career at The Host & Stay Group. Our people are our best asset, so we want to make sure your wellbeing is the best it can be. Our responsibilities as an employer extend beyond the workplace, we want to make sure we can help and support you when you need it most.
Any Questions?
If you have access requirements you would like us to be aware of, please contact the Recruitment Team - we will be happy to help!
We are proud to be a Disability Confident Employer.
Job Type: Permanent
Benefits:
- Casual dress
- Company pension
- Health & wellbeing programme
- Paid volunteer time
Work Location: In person
Housekeeper/Cleaner - Alnwick (Alnwick) employer: Host & Stay
At Host and Stay, we pride ourselves on being an excellent employer by fostering a supportive and friendly work environment where our team members are valued as our greatest asset. With flexible working options, comprehensive training, and a commitment to employee wellbeing through initiatives like our Health & Wellbeing programme and Employee Assist Programme, we ensure that our staff feel empowered and appreciated while contributing to the high standards of our holiday properties in Alnwick. Join us to be part of a dedicated team that genuinely cares about transforming the lives of our customers and creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper/Cleaner - Alnwick (Alnwick)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Host and Stay. Understand their values and what they stand for. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your skills and experiences align with the role of Housekeeper/Cleaner. We want to see your personality shine through, so don’t be afraid to let your friendly side show!
✨Tip Number 3
Be ready to showcase your soft skills! Since experience isn’t essential, highlight your teamwork, attention to detail, and customer service skills. Share examples from your past where you’ve gone above and beyond – this will make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team at Host and Stay. Don’t forget to mention your availability and interest in the contracts offered!
We think you need these skills to ace Housekeeper/Cleaner - Alnwick (Alnwick)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and dedicated nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role!
Highlight Relevant Skills:Even if you don't have direct experience, focus on any transferable skills you possess. Mention your ability to work well in a team, your attention to detail, and your commitment to providing excellent customer service.
Be Clear About Availability:Make sure to clearly state your availability in your application. Since we need help mainly on Mondays, Fridays, and Sundays, let us know when you can jump in and lend a hand!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role you’re interested in. Plus, it’s super easy!
How to prepare for a job interview at Host & Stay
✨Know the Company
Before your interview, take some time to research Host and Stay. Understand their values, mission, and what makes them unique in the property management industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Your Soft Skills
While experience is important, soft skills like teamwork, attention to detail, and customer service are crucial for this role. Be ready to share examples from your past where you've demonstrated these skills, even if they’re from different contexts.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific cleaning tasks or manage your time between properties. Think through scenarios beforehand so you can provide clear, practical answers that showcase your problem-solving abilities.
✨Show Your Flexibility
Since the job requires availability on changeover days, be upfront about your schedule. If you can work on Mondays, Fridays, and Sundays, let them know! Highlighting your flexibility will make you a more attractive candidate.
