At a Glance
- Tasks: Welcome guests, take orders, serve food, and provide top-notch customer service.
- Company: Join SENZO, a vibrant café known for speciality coffee and brunch.
- Benefits: Enjoy flexible schedules, staff discounts, and competitive pay.
- Other info: Great opportunities for growth in a supportive environment.
- Why this job: Be part of a passionate team creating memorable guest experiences.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 10.8 - 13.2 £ per hour.
- Greeting and welcoming guests with warmth and professionalism
- Taking food and drink orders accurately
- Serving food and beverages to a high standard
- Providing attentive and knowledgeable customer service
- Supporting the team during busy service periods
- Assisting with maintaining cleanliness and organisation throughout the café
- Handling payments and operating the till accurately
- Upholding food hygiene and health & safety standards at all times
- Recommending menu items and enhancing the guest experience through confident upselling
At SENZO, we pride ourselves on delivering exceptional speciality coffee, vibrant brunch dishes, and warm hospitality in a fast-paced yet welcoming environment.
We are currently looking for an enthusiastic and reliable Waiter/Waitress / Front of House Team Member to join our growing team.
This role is ideal for someone who enjoys working with people, thrives in busy service periods, and takes pride in creating memorable guest experiences.
- A positive, friendly, and professional attitude
- Strong communication and customer service skills
- Ability to work efficiently in a fast-paced environment
- A team player with good time management skills
- Someone reliable, proactive, and eager to learn
- Availability to work evenings and weekends is essential
Previous hospitality experience is preferred, but not essential - personality, energy, and willingness to learn are equally important to us.
- A supportive and friendly working environment
- Opportunity to grow within a developing hospitality brand
- Staff perks and team discounts
- Competitive pay in line with minimum wage requirements and age brackets
- The chance to be part of one of the City's growing speciality coffee and brunch destinations
If you enjoy hospitality, love working with people, and want to be part of a passionate team, we'd love to hear from you. Benefits:
- Discounted or free food
- Employee discount
- Flexible schedule
Waiter / Waitress - SENZO - London employer: Host & Hostess
As a Guest Experience Host at our vibrant London location, you will be part of a dynamic team dedicated to creating memorable dining experiences. We pride ourselves on fostering a supportive work culture that values professional growth, offering training and development opportunities to help you excel in your role. With competitive benefits and a focus on employee well-being, we ensure that every team member feels valued and empowered to deliver exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress - SENZO - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Host & Hostess. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Host & Hostess
Don't be shy about reaching out to Host & Hostess directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter / Waitress - SENZO - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Host & Hostess and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Host & Hostess
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
