At a Glance
- Tasks: Support events and bookings, ensuring smooth operations and outstanding customer experiences.
- Company: Dynamic hospitality team focused on creating memorable events.
- Benefits: Earn £50 bonus per booking and enjoy a vibrant work environment.
- Why this job: Perfect for people-lovers who thrive in fast-paced, engaging settings.
- Qualifications: Experience in hospitality or events, with strong communication skills.
- Other info: Join a fun team and build lasting relationships with clients.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a proactive, people-loving Sales Admin & Host to support our events and bookings team, with a particular focus on the Mary Read Boat. This role is perfect for someone who enjoys both the behind-the-scenes organisation and being front-facing with clients, helping to upsell spaces, packages and experiences. You will play a key role in ensuring bookings run smoothly from first enquiry to event day, while delivering an outstanding customer experience.
Responsibilities:
- Accurately entering customer enquiries and orders into our CRM system
- Processing quotations and following up with clients
- Managing the end-to-end booking process, from enquiry to confirmation
- Ensuring agreed delivery dates, event details and client expectations are met
- Liaising with internal teams to ensure all event requirements are clearly communicated
- Upselling areas and packages
- Handling customer queries via email and phone in a friendly, professional manner
- Acting as a point of contact for clients before and during their booking journey
- Building strong relationships with clients to encourage repeat bookings
- Confidently upselling areas, packages and add-ons (food, drinks, experiences)
- Supporting on-site hosting when required, welcoming guests and clients
- Ensuring every guest feels looked after and has a great experience
A natural people person — warm, outgoing and full of personality. A confident communicator who enjoys speaking to clients and building rapport. Highly organised, polished and able to juggle multiple bookings. Comfortable working in a fast-paced hospitality or events environment. Previous experience in hospitality, front-of-house, sales admin or events. A genuine passion for great service and making people feel welcome.
Benefits:
£50 bonus per booking
Sales Assistant - Number 90 Corporate employer: Host & Hostess
Contact Detail:
Host & Hostess Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Number 90 Corporate
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with clients. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, try role-playing common customer scenarios with a friend. This will boost your confidence and help you communicate effectively during the real deal.
✨Tip Number 3
Be ready to showcase your organisational skills! Prepare examples of how you've successfully managed multiple tasks or bookings in the past. This will demonstrate your ability to juggle responsibilities like a pro.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant - Number 90 Corporate
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your warm and outgoing nature. Use a friendly tone and let your personality shine through, especially since this role is all about building relationships with clients.
Highlight Relevant Experience: When you're writing your application, focus on any previous experience in hospitality, sales admin, or events. We love seeing how you've juggled multiple bookings or handled customer queries, so don’t hold back on those details!
Be Organised: Since this role involves managing the end-to-end booking process, it’s crucial to demonstrate your organisational skills. Mention any tools or systems you’ve used to keep track of enquiries and orders, as this will show us you can handle the fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Host & Hostess
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the responsibilities listed in the job description, especially around managing bookings and upselling. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role is all about interacting with clients, be ready to demonstrate your people skills. Think of examples from your past experiences where you've successfully built relationships or handled customer queries. A warm, friendly attitude goes a long way!
✨Be Organised
The ability to juggle multiple bookings is key for this role. During the interview, share how you stay organised in fast-paced environments. You might want to mention any tools or methods you use to keep track of tasks and deadlines, as this will show you can handle the pressure.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the role. For example, you could ask about the team dynamics or how they measure success in the Sales Assistant position. This shows you're engaged and eager to contribute.
