- Welcome guests warmly and professionally.
- Manage reservation on the booking platform .
- Keep the host stand organised, clean and presentable.
- Assist guests with future enquiries and reservations.
- Engage positively and professionally with all guests.
- Work efficiently and calmly in a fast-paced service environment.
Previous hospitality or guest-facing experience is preferred. - Strong organisational and teamwork skills.
- A positive and professional attitude.
- Ability to work under pressure while maintaining attention to detail.
- Effective time-management skills and a reliable approach to busy service periods.
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Host / Receptionist - Emerald Group - London employer: Host & Hostess
As a Guest Experience Host at our vibrant London location, you will be part of a dynamic team dedicated to creating memorable dining experiences. We pride ourselves on fostering a supportive work culture that values professional growth, offering training and development opportunities to help you excel in your role. With competitive benefits and a focus on employee well-being, we ensure that every team member feels valued and empowered to deliver exceptional service.
