At a Glance
- Tasks: Welcome guests with warmth and manage the restaurant flow for an exceptional experience.
- Company: Join Incipio Group, a vibrant Italian bar and restaurant in London.
- Benefits: Enjoy competitive pay, discounts, career support, and exciting team events.
- Other info: Dynamic environment with opportunities for growth and fun team outings.
- Why this job: Be the face of Juno and create memorable experiences for every guest.
- Qualifications: A passion for hospitality and great communication skills are essential.
The predicted salary is between 12.71 - 13.5 £ per hour.
As a Host, you'll be the first and last impression of Juno, setting the tone from the moment guests walk through the door and making sure they leave wanting to come back.
- WHAT YOU'LL BE GETTING UP TO
- Welcome every guest with warmth, energy and genuine enthusiasm from the moment they arrive.
- Create a brilliant first impression and set the tone for the entire guest experience.
- Manage the door, reservations and guest flow, keeping the restaurant running smoothly throughout service.
- Know the restaurant inside out, from the menu and drinks offering to the atmosphere, key tables and what's happening that day.
- Confidently answer guest questions and make recommendations, whether it's where to sit, what to order or what to expect.
- Build genuine relationships with guests and recognise regulars, creating a sense of familiarity and belonging.
- Work closely with the FOH, kitchen and management teams to ensure a seamless experience from arrival to departure.
- Keep an eye on the room and anticipate what guests and the wider team might need.
- Stay calm, organised and positive when the restaurant is busy, managing multiple requests without losing your personality.
- Support the wider team wherever needed and be willing to get stuck in during busy services.
- Handle guest feedback and queries with confidence, always looking for a positive solution.
- Ensure guests are looked after safely and that all required compliance and licensing standards are followed.
- A natural host who genuinely loves meeting people and making them feel welcome.
- Warm, confident and engaging, with a personality that naturally draws people in.
- Someone who thrives on being busy and enjoys being at the centre of the action.
- Highly organised with a great eye for detail and the ability to juggle multiple things at once.
- A great communicator who can make guests feel comfortable from their very first interaction.
- Someone who stays calm and positive under pressure and knows how to find a solution.
- A team player who enjoys supporting the wider restaurant and getting stuck in.
- Naturally curious about food, drinks and hospitality, with a willingness to keep learning.
- Someone who takes pride in creating exceptional guest experiences, even in the smallest interactions.
- Someone who brings their own personality while living the Incipio values.
- Above all, someone who loves people, great hospitality and the energy of a busy restaurant.
We're looking for Host's to join our FOH team.
Someone who knows that the guest experience starts before they've even sat down.
Someone warm, confident and naturally engaging, who can make every guest feel like they've arrived somewhere special.
Juno is a contemporary Italian restaurant and bar launching at Olympia, blending the ease of neighbourhood dining with the energy of a West London destination.
Think seasonal plates, handmade pasta, Italian wines, spritzes, negronis and a warm, generous approach to hospitality., Career support and opportunities to develop through our Career Pathway
- Company awards and regular team events
- Incipio FC + seasonal socials
- Incentive trips sponsored by our brand partners - think wine trips to Portugal and ski trips to France
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount on food and drink across all Incipio venues, £12.71 - £13.5 hourly
- #J-18808-Ljbffr
Host - New Italian Bar & Restaurant - Incipio Group Limited - London employer: Host & Hostess
As a leading hospitality provider in the City of Westminster, we pride ourselves on fostering a vibrant work culture that prioritises guest satisfaction and employee development. Our team enjoys competitive pay, comprehensive training programmes, and clear pathways for career advancement, all while working in a dynamic environment that values creativity and collaboration. Join us to be part of a dedicated team that consistently delivers exceptional experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Host - New Italian Bar & Restaurant - Incipio Group Limited - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Host & Hostess. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Host & Hostess
Don't be shy about reaching out to Host & Hostess directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host - New Italian Bar & Restaurant - Incipio Group Limited - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Host & Hostess and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Host & Hostess
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
