We are looking for a motivated individual to join our team as a Hospitality & Tourism Operations Apprentice.,
- Support the day-to-day running of hospitality and tourism operations
- Assist with bookings, reservations and customer enquiries
- Deliver a high standard of customer and guest service
- Support front office and general administrative duties
- Help coordinate events, meetings and hospitality activities
- Assist with sales, marketing and promotional campaigns
- Support social media and digital marketing activity
- Maintain customer, booking and operational records
- Assist managers with reports, budgets and basic financial administration
- Help identify opportunities to improve customer experience and business performance
- Work with different departments to ensure services run smoothly
- Support projects relating to tourism, hospitality and business development
What You'll Develop
- Hospitality operations management
- Customer service and guest relations
- Sales and marketing
- Events management
- Business development
- Financial and commercial awareness
- Digital and social media marketing
- Revenue and performance monitoring
- Leadership and people management
- Project management
This is a paid apprenticeship opportunity combining practical workplace experience with university study in International Hospitality and Tourism Management.
You'll work across different areas of the business, gaining hands-on experience in hospitality operations, customer experience, administration, events, sales and business development while working towards your qualification. You don't need previous hospitality management experience.
We're looking for someone who is:
- Friendly, professional and confident communicating with people
- Organised and reliable
- Interested in hospitality, tourism, events or business
- Comfortable working as part of a team
- Willing to learn and take on responsibility
- Customer focused with good attention to detail
- Interested in developing into a future management position £27,000 starting salary
- Full-time paid employment
- Allocated paid study time alongside your role
- Practical experience within the hospitality and tourism industry
- Support from your workplace manager and university
- Opportunities to develop across operations, events, customer experience and management
- Career progression into roles such as Hospitality Manager, Guest Relations Manager, Front Office Manager, Events Manager, Travel Administrator or Operations Manager
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Hospitality & Tourism Operations Apprentice - Denfenx - London employer: Host & Hostess
As a Guest Experience Host at our vibrant London location, you will be part of a dynamic team dedicated to creating memorable dining experiences. We pride ourselves on fostering a supportive work culture that values professional growth, offering training and development opportunities to help you excel in your role. With competitive benefits and a focus on employee well-being, we ensure that every team member feels valued and empowered to deliver exceptional service.
