At a Glance
- Tasks: Lead and support the events team to deliver exceptional guest experiences.
- Company: Join the vibrant team at Derbyshire House, a top venue for events in London.
- Benefits: Flexible working hours, hands-on experience, and opportunities for growth.
- Other info: Perfect for energetic individuals who thrive under pressure and love teamwork.
- Why this job: Be part of a dynamic environment where your leadership makes a real impact.
- Qualifications: Previous supervisory experience in events or hospitality is essential.
The predicted salary is between 25650 - 31350 £ per year.
We are looking for an energetic, confident, and highly organised Floor Supervisor - Events to join our team at the beautiful Derbyshire House, one of the most versatile meeting and events venues in the area.
Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike.
The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more.
Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required.
This is a hands‑on operational role for someone who thrives in a fast‑paced events environment, enjoys being on the floor, and takes pride in delivering an exceptional guest experience.
The Floor Supervisor will be
- Hands-on and proactive, ensuring the smooth running of events and the highest standards of service.
- A confident and natural leader, supporting, motivating, training and coaching the events team.
- Experienced in laying up, room set-ups, service and event operations.
- Responsible for opening and closing event spaces, ensuring all areas are maintained to the required standard.
- Comfortable coordinating with the Events Coordinator, Head of Events, Kitchen and other departments to ensure seamless service.
- Experienced in stock control and stock checks.
- Able to build strong relationships with guests and deliver exceptional customer service.
- Calm and organised under pressure, with a positive, hands‑on and problem‑solving attitude.
- Confident with operational reporting and cashing-up procedures where required.
- Committed to maintaining high standards of cleanliness, food safety, personal presentation and health & safety.
Have previous experience in a similar supervisory role within Events, Hospitality, Hotels or Conference & Banqueting.
- Be highly organised, efficient and able to work well in a fast-paced environment.
- Have excellent communication skills and a strong command of English.
- Be passionate about delivering exceptional events and guest experiences.
- Be confident leading and developing a team.
- Be flexible and willing to support weekend events when required.
- Have a genuine desire to grow and develop within a forward-thinking company.
If you are an energetic, hands‑on hospitality professional looking for a long-term opportunity within a contemporary and genuine company, we would love to hear from you.
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Floor Supervisor - Events - St Pancras Hotel Services Ltd - London employer: Host & Hostess
St Pancras Hotel Services Ltd offers an exceptional work environment for the Floor Supervisor - Events role, situated in the stunning Derbyshire House, a premier venue for diverse events in London. With a strong emphasis on employee growth and development, our supportive culture encourages team members to thrive in a fast-paced setting while delivering outstanding guest experiences. Enjoy the benefits of a flexible schedule, a collaborative atmosphere, and the opportunity to be part of a forward-thinking company dedicated to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor - Events - St Pancras Hotel Services Ltd - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Host & Hostess. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Host & Hostess
Don't be shy about reaching out to Host & Hostess directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Supervisor - Events - St Pancras Hotel Services Ltd - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Host & Hostess and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Host & Hostess
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
