Bocconcino Mayfair is looking for a friendly, professional and well-presented Receptionist to join our front-of-house team. As the first point of contact for our guests, you will play a key role in creating an excellent first impression and delivering the high standards of hospitality that Bocconcino is known for.
- Welcome and greet guests in a warm, friendly and professional manner.
- Manage restaurant reservations, bookings and guest enquiries.
- Handle incoming telephone calls and online reservation requests.
- Escort guests to their tables and coordinate with the floor team.
- Manage the waiting list and ensure smooth guest flow during busy service periods.
- Communicate effectively with managers, waiters and other departments.
- Handle guest requests professionally.
- Maintain a welcoming, organised and presentable reception area.
- Ensure every guest receives an exceptional and memorable experience.
- Previous experience in a receptionist or hostess role, ideally within a high-end restaurant or hospitality environment.
- Excellent communication and interpersonal skills.
- A friendly, confident and welcoming personality.
- Professional appearance and a positive attitude.
- Strong organisational skills and the ability to multitask under pressure.
- Fluent English and a genuine passion for hospitality.
- Flexibility to work evenings, weekends and busy service periods.
- 45 hours per week.
- 5 working days per week, covering 7 shifts.
- 2 days off per week.
We are looking for someone who takes pride in delivering exceptional guest experiences and would enjoy being part of a dynamic, professional and welcoming team at Bocconcino Mayfair.
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Restaurant Receptionist - Bocconcino Mayfair - London in City of Westminster employer: Host & Hostess
As a Guest Experience Host at our vibrant London location, you will be part of a dynamic team dedicated to creating memorable dining experiences. We pride ourselves on fostering a supportive work culture that values professional growth, offering training and development opportunities to help you excel in your role. With competitive benefits and a focus on employee well-being, we ensure that every team member feels valued and empowered to deliver exceptional service.
