At a Glance
- Tasks: Welcome members and guests, manage bookings, and provide top-notch service.
- Company: Join a prestigious hospitality group with a focus on personal service.
- Benefits: Enjoy a £36,000 salary, 33 days holiday, and private health insurance.
- Other info: Flexible working hours with Saturdays off and complimentary meals on duty.
- Why this job: Be part of a dynamic team in a vibrant London club atmosphere.
- Qualifications: Experience in a similar role and excellent communication skills required.
The predicted salary is between 36000 - 36000 £ per year.
- Receptionist - 5 Hertford Street - London
- Host & Hostess
- 22 hours ago
- 102 views RB Holdings is a growing hospitality group shaping some of the most distinctive private members' clubs and food businesses in London and New York.
Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly.
Our London portfolio includes 5 Hertford Street, Oswald's, and Birley Bakery and Chocolate Shop in Chelsea.
In 2025, we expanded internationally with the opening of Maxime's, alongside a new Birley Bakery in New York City.
We are currently seeking a Receptionist to join our team at 5 Hertford Street.
Why work with us as a Receptionist?
- Salary of £36,000 per annum
- 33 days' holiday, including bank holidays
- Private medical and dental insurance with BUPA
- Discounted gym membership and wellbeing benefits
- Employee Assistance Programme and retail discounts
- Cycle to Work scheme and eyecare vouchers
- £1,000 Recommend a Friend bonus
- Complimentary meals on duty
- And much more
- Working Hours
- Breakfast shifts from 6:30am-3:30pm
- 5 days per week (Tuesday- Saturday) with Saturdays off in rotation
- The club is closed on Sundays, Bank Holidays and throughout Christmas each year.
What you will do
- Welcome members and their guests in a warm, friendly, and professional manner.
- Deliver courteous, efficient, and attentive service at all times, ensuring the highest standards of member experience.
- Answer telephone calls, manage bookings, and respond to general enquiries promptly and professionally.
What are we looking for?
- Significant experience in a similar position is essential
- Excellent communication skills, with the ability to work effectively as part of a team.
- Highly organised with strong attention to detail
Experience: Required
- Employment: Full-time
- Schedule: Tuesday - Saturday
- 2-5 Hertford Street, W1J 7RB, London
- Host & Hostess London
- Significant experience in a similar position is essential
- Excellent communication skills, with the ability to work effectively as part of a team.
- Highly organised with strong attention to detail
RB Holdings is a growing hospitality group shaping some of the most distinctive private members' clubs and food businesses in London and New York.
Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly.
Our London portfolio includes 5 Hertford Street, Oswald's, and Birley Bakery and Chocolate Shop in Chelsea.
In 2025, we expanded internationally with the opening of Maxime's, alongside a new Birley Bakery in New York City.
- Salary of £36,000 per annum
- 33 days' holiday, including bank holidays
- Private medical and dental insurance with BUPA
- Discounted gym membership and wellbeing benefits
- Employee Assistance Programme and retail discounts
- Cycle to Work scheme and eyecare vouchers
- £1,000 Recommend a Friend bonus
- Complimentary meals on duty
- And much more
Working Hours
- Breakfast shifts from 6:30am-3:30pm
- 5 days per week (Tuesday- Saturday) with Saturdays off in rotation
- The club is closed on Sundays, Bank Holidays and throughout Christmas each year.
What you will do
- Welcome members and their guests in a warm, friendly, and professional manner.
- Deliver courteous, efficient, and attentive service at all times, ensuring the highest standards of member experience.
- Answer telephone calls, manage bookings, and respond to general enquiries promptly and professionally.
- #J-18808-Ljbffr
Receptionist - 5 Hertford Street - London in City of Westminster employer: Host & Hostess
As a leading hospitality provider in the City of Westminster, we pride ourselves on fostering a vibrant work culture that prioritises guest satisfaction and employee development. Our team enjoys competitive pay, comprehensive training programmes, and clear pathways for career advancement, all while working in a dynamic environment that values creativity and collaboration. Join us to be part of a dedicated team that consistently delivers exceptional experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - 5 Hertford Street - London in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Host & Hostess. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Host & Hostess
Don't be shy about reaching out to Host & Hostess directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist - 5 Hertford Street - London in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Host & Hostess and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Host & Hostess
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
