Guest Experience Concierge – Front of House in City of Westminster
Guest Experience Concierge – Front of House

Guest Experience Concierge – Front of House in City of Westminster

City of Westminster Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional guest service and maintain high standards at a prestigious restaurant.
  • Company: Join a renowned restaurant group known for its excellence in hospitality.
  • Benefits: Enjoy top-class training, meals, and various employee perks.
  • Why this job: Be part of a dynamic team and create memorable experiences for guests.
  • Qualifications: Experience in reception roles and outstanding guest service skills.
  • Other info: A fantastic opportunity for growth in the hospitality industry.

The predicted salary is between 28800 - 43200 £ per year.

A prestigious restaurant group in the United Kingdom is seeking a full-time Receptionist to join their front of house team. The ideal candidate should have experience in a reception role within a known restaurant or hotel and possess excellent guest service skills.

Responsibilities include:

  • Maintaining high standards
  • Providing exceptional service
  • Collaborating with the team for seamless operations

This position offers top-class training, meals, and various employee benefits, making it a remarkable opportunity for dedicated individuals.

Guest Experience Concierge – Front of House in City of Westminster employer: Host & Hostess

Join a prestigious restaurant group in the UK, where exceptional guest service is at the heart of our operations. We pride ourselves on fostering a supportive work culture that values teamwork and personal growth, offering top-class training and a range of employee benefits, including complimentary meals. This is an excellent opportunity for those looking to thrive in a dynamic environment while making a meaningful impact on our guests' experiences.
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Contact Detail:

Host & Hostess Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Concierge – Front of House in City of Westminster

Tip Number 1

Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know about openings or can even put in a good word for you.

Tip Number 2

Show up in person! If you’re eyeing a specific restaurant, pop in and ask to speak with the manager. A friendly face can make a lasting impression.

Tip Number 3

Practice your guest service skills! Role-play common scenarios you might encounter as a concierge. This will help you feel more confident during interviews.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and it’s the best way to get noticed by potential employers.

We think you need these skills to ace Guest Experience Concierge – Front of House in City of Westminster

Guest Service Skills
Reception Experience
Team Collaboration
High Standards Maintenance
Exceptional Service Delivery
Communication Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight any previous roles you've had in reception or guest services. We want to see how your experience aligns with what we’re looking for, so don’t hold back!

Be Personable: Since this role is all about guest experience, let your personality shine through in your application. We love a friendly tone and genuine enthusiasm, so don’t be afraid to show us who you are!

Tailor Your Application: Take a moment to customise your application for this specific role. Mention the restaurant group and why you’re excited about joining our front of house team. It shows us you’ve done your homework!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Host & Hostess

Know the Restaurant Inside Out

Before your interview, do some research on the restaurant group. Familiarise yourself with their menu, values, and any recent news. This shows your genuine interest and helps you answer questions more confidently.

Showcase Your Guest Service Skills

Prepare examples from your past experiences where you provided exceptional guest service. Think of specific situations where you went above and beyond to ensure a guest's satisfaction. This will demonstrate your capability in a front-of-house role.

Practice Team Collaboration Scenarios

Since the role involves working closely with a team, be ready to discuss how you collaborate with others. Share stories that highlight your teamwork skills and how you contribute to seamless operations in a busy environment.

Dress to Impress

First impressions matter, especially in a front-of-house position. Dress smartly and professionally for your interview. It reflects your understanding of the restaurant's standards and your commitment to the role.

Guest Experience Concierge – Front of House in City of Westminster
Host & Hostess
Location: City of Westminster

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