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- Tasks: Provide hands-on IT support and manage hardware for exciting global sports events.
- Company: Join HBS, a leading broadcast specialist for major international sporting events.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Other info: Inclusive workplace welcoming diverse candidates; flexible and practical mindset is key.
- Why this job: Be the go-to IT person and make a real impact in live sports broadcasting.
- Qualifications: 2+ years of IT support experience and strong knowledge of Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
Host Broadcast Services (HBS) is a leading, independent host broadcast specialist, dedicated to helping international sports federations, organising committees, and rights holders deliver their events to a global audience. We provide world-class broadcast solutions for some of the world’s biggest sporting events, including the prestigious FIFA World Cup™, ensuring broadcasters worldwide can offer fans a unique and engaging viewing experience.
A great opportunity to join an international team where you’ll have real ownership of IT support within the hub while contributing to global IT initiatives. We’re looking for a proactive and curious IT Infrastructure & Support Coordinator to support our UK hub and ensure our corporate IT infrastructure runs smoothly. This role is ideal for someone who enjoys hands-on IT support, solving problems, and working independently. You will be the primary IT contact in the hub, supporting local users while collaborating with our global Infrastructure & Support team. Alongside day-to-day IT support, you’ll also help with event preparation, hardware setup, and occasional logistical support, so a flexible and practical mindset is key.
About the Role
- Provide 1st and 2nd line IT support to users via Zendesk and in person
- Support office IT services including networks, printers, mobile devices, and access systems
- Manage the end-user hardware lifecycle (deployment, maintenance, inventory, and renewals)
- Assist with IT setup and support for local events and projects
- Support and administer Microsoft 365 environments and workstation management (Intune, Autopilot)
- Maintain IT procedures and help onboard and train new employees on systems and hardware
- Provide updates to the Head of IT on tasks and local IT status
What makes a successful candidate?
- 2+ years of IT helpdesk or user support experience
- Strong knowledge of Windows 11, Dell/HP laptops, and Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint)
- Experience with Microsoft Intune and Autopilot is a plus
- Comfortable working independently as the main IT contact in a hub environment
HBS is committed to creating an inclusive and diverse workplace. We welcome applications from all qualified candidates and will provide reasonable adjustments to support candidates with disabilities or specific needs throughout the recruitment process.
We thrive on delivering world-class broadcast solutions for major international events. We’re always looking for exceptional individuals who demonstrate:
- Strong Communication Skills – Fluent in English, able to navigate an international environment with clarity and professionalism.
- Confident & Adaptable Team Players – Thriving in fast-paced, live event settings, where collaboration is key to success.
- Technical Excellence & Organisation – Structured, detail-oriented, and proficient in the tools needed to keep operations seamless.
IT Infrastructure & Support Coordinator in London employer: Host Broadcast Services
Contact Detail:
Host Broadcast Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure & Support Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching HBS and understanding their role in major sporting events. Show your passion for IT support and how you can contribute to their mission of delivering world-class broadcast solutions.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle common IT issues on the spot during interviews. Demonstrating your hands-on approach will show that you're the proactive candidate they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the HBS team and contributing to their exciting projects.
We think you need these skills to ace IT Infrastructure & Support Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Infrastructure & Support Coordinator role. Highlight your relevant experience, especially with Windows 11 and Microsoft 365, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you want to work at HBS and how your skills align with our needs. Be genuine and let your personality come through – we love a bit of character!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. We’re looking for someone who enjoys solving problems, so share those stories that showcase your proactive approach!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Host Broadcast Services
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, Microsoft 365, and any relevant hardware like Dell and HP laptops. Be ready to discuss your experience with tools like Intune and Autopilot, as these are key for the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about specific challenges you've faced and how you resolved them, especially in a fast-paced environment. This will demonstrate your hands-on support experience.
✨Communicate Clearly and Confidently
Since you'll be the main IT contact, practice explaining technical concepts in simple terms. Being able to communicate effectively with non-technical users is crucial, so consider role-playing common scenarios with a friend.
✨Be Ready for Event Support Questions
Given the nature of the job, expect questions about your experience with event preparation and logistical support. Think of times you've helped set up IT for events and be prepared to share those stories.