At a Glance
- Tasks: Support HR and customer service, ensuring smooth site operations and engaging workplace activities.
- Company: Join Elis, a global leader in textile and hygiene services with a people-first culture.
- Benefits: Enjoy 29 days holiday, employee assistance programme, and on-site parking.
- Other info: Flexible part-time role with opportunities for skill development and career growth.
- Why this job: Be part of a collaborative team where your contributions truly matter.
- Qualifications: Organised, proactive, and a great communicator; experience in admin or customer service is a plus.
The predicted salary is between 25200 - 33000 £ per year.
About Elis
Elis is an international leader in textile, hygiene and facility services, helping businesses across a wide range of industries to operate safely, sustainably and efficiently. With a presence in 29 countries and a team of around 52,000 people, we combine the scale and stability of an international organisation with the opportunity to build a rewarding and long-term career.
Our people are at the heart of everything we do. We believe in investing in our people, recognising their contribution and giving them the opportunity to develop, progress and build careers they can be proud of. At Elis, you'll be part of a culture built on trust, respect and collaboration, where your ideas and contribution are valued.
The Opportunity
Part time or 3 days a week, 20 / 30 hours per week. As our HR & Customer Services Advisor, you’ll play a key part in keeping the site running smoothly. From supporting HR to helping the customer service team during busy periods, no two days will be the same. You’ll be at the centre of site operations—supporting colleagues and helping create a well-organised, engaging workplace.
- HR & Office Administration
- Organising site events and engagement activities
- Maintaining site documentation and records
- Supporting HR processes such as:
- New starter administration and inductions
- Return-to-work documentation
- Recruitment requests
- Taking notes in HR meetings
- Customer Service Support
- Assisting with customer queries
- Supporting order entry and processing
- Maintaining system data
- Helping the team manage workflow and priorities
What We're Looking For
We’re looking for someone who is:
- Organised and proactive, with the ability to manage multiple priorities
- A great communicator, confident working with people at all levels
- Detail-focused, ensuring accuracy in everything you do
- Flexible and adaptable, happy to support across different areas
- Comfortable using basic systems (Excel knowledge is helpful but not essential)
- Experience in administration, customer service, or site operations is beneficial—but just as important is a positive attitude and willingness to learn.
What We Offer
- 29 Days Holiday
- Employee Assistance Programme
- On-site Parking
- FTE £28,000-£30,000
Be part of a supportive and collaborative team. Enjoy a role with variety and responsibility. Contribute to a business that values people and sustainability. Opportunities to develop your skills and grow your career.
Interested? Then apply online!
HR & Customer Services Advisor in Swindon employer: Hospitality
Elis is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture built on trust and collaboration. With a commitment to employee engagement recognised by industry awards, Elis provides numerous opportunities for career development across various functions, alongside attractive benefits such as life assurance, generous holiday allowance, and a company pension. Located in a dynamic environment, working at Elis means being part of a forward-thinking team dedicated to sustainability and efficiency in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land HR & Customer Services Advisor in Swindon
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at Hospitality.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from Hospitality looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace HR & Customer Services Advisor in Swindon
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Hospitality, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to Hospitality.
How to prepare for a job interview at Hospitality
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Hospitality. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Hospitality. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
