At a Glance
- Tasks: Lead daily operations in hospitality processing, ensuring timely delivery and high-quality standards.
- Company: Join Elis UK, the leading hospitality laundry and linen specialist.
- Benefits: Enjoy 33 days holiday, private medical, and a competitive salary up to £37,000.
- Other info: Dynamic role with a focus on continuous improvement and team development.
- Why this job: Be part of a sustainability-focused organisation with opportunities for growth and leadership.
- Qualifications: Proven leadership experience in production, ideally in hospitality or logistics.
The predicted salary is between 37000 - 37000 £ per year.
About a career with Elis. Are you a hands-on leader, passionate about delivering exceptional service and operational excellence in the hospitality sector? Join Elis UK, the nation’s leading hospitality laundry and linen specialist, supporting hotels, restaurants, and leisure venues across the country.
You will work closely with the Operations Manager and other internal teams, continuously improving the site overall effectiveness, ensuring utilisation of production facilities, people development/engagement, and a lean culture.
This role is based at our Kendal site and the shift pattern is Monday - Friday 2.30pm - 11.00pm.
Your Mission at Elis:
- Lead daily operations within Elis’ hospitality processing centres, ensuring timely delivery of linens, towels, and uniforms.
- Manage the production team to meet stringent KPIs, quality metrics, and customer satisfaction targets (under 3% rejects; >98% OTIF).
- Collaborate closely with dedicated local account managers supporting Sky-high service reliability.
- Drive continuous improvement initiatives, leveraging LEAN/Six Sigma methodologies plus RFID or online stock management tools to boost efficiency and hygiene levels.
- Maintain Health & Safety compliance and ISO-standard operations in a high-volume, customer-critical environment.
- Adapt and scale resources to accommodate urgent demands from hotel and restaurant clients, supporting national campaigns or seasonal surges.
What will make you stand out?
- Proven production/operational leadership experience—ideally in textile, hospitality, or logistics sectors.
- Familiarity with LEAN, Six Sigma, or continuous improvement frameworks.
- Strong communicator and decision-maker, able to coach and develop high-value teams.
- IOSH-qualified with solid literacy/numeracy skills, and a sharp eye for detail and hygiene standards.
- Agile and responsive—a go-getter who thrives amid fast-moving operational demands.
- Preferably degree-educated (or equivalent operational experience), with prior work in performance management and operational KPIs.
What's on offer?
- 33 Days Holiday
- Company Pension
- Employee Assistance Programme
- On-site Parking
- Private Medical
- Life Assurance
- Purpose-led career in a sustainability-focused, customer-driven organisation.
- Work with leading hospitality brands.
- Be part of a national success story with room to grow and lead change.
- Competitive package including salary up to £37,000, team leadership responsibility and development opportunities.
Interested? Then apply online!
Your contact person: Helena Fearnley-Brown Tel: helena.fearnleybrown@elis.com
Production Leader in Kendal employer: Hospitality
Elis is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where teamwork and initiative are highly valued. With competitive salaries, 29 days of holiday, and a robust employee assistance programme, you will find ample opportunities for personal and professional development in a dynamic international environment. Join us in making a meaningful impact while enjoying a fulfilling career in a company that truly cares about its people.
