Account Manager – Hotel (Hybrid) in Birmingham
Account Manager – Hotel (Hybrid)

Account Manager – Hotel (Hybrid) in Birmingham

Birmingham Full-Time 47000 - 48000 £ / year (est.) Home office (partial)
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Hospitality Staffing UK

At a Glance

  • Tasks: Manage accounts and generate new business for a Birmingham hotel while collaborating with colleagues.
  • Company: Established hotel group with a vibrant sales team across the UK.
  • Benefits: Competitive salary, 20% bonus potential, 33 days holiday, and mileage paid for travel.
  • Why this job: Join a dynamic team and drive growth in a customer-centric sales role.
  • Qualifications: Sales experience, strong relationship-building skills, and a go-getter attitude.
  • Other info: Hybrid work model with opportunities for networking and career development.

The predicted salary is between 47000 - 48000 £ per year.

Account Manager vacancy, BIRMINGHAM, HYBRID ROLE. £47,000 – £48,000 plus 20% bonus potential. 33 days holiday. This is a hybrid role with the expectation that you would work from the hotel 1 or 2 days per week and the rest you can work remotely. Primary focus of this role is the Birmingham hotel although you can also sell into the wider UK&I portfolio. Mileage paid for travel on the days you go to the hotel.

Reporting line into GM and Regional Director of Sales. An opportunity to work for an established hotel group and work alongside some great sales colleagues across the UK.

Job Summary

You will manage a portfolio of accounts and generate new business from within your geographical area and have specific responsibility to support the Birmingham hotel with local sales activity. Focus will also be to work collaboratively with colleagues to drive opportunities across our hotels in other UK & Ireland locations. Excited by the energetic and customer centric role of Sales, with a magnetic personality and passion for driving revenue and growth, you must be able to build strong productive working relationships, have a ‘go-getter’ attitude with the ability to execute new opportunities for the company.

Sales Activities

  • Support and drive the hotels commercial action plan
  • Create strong awareness of the hotel and brand within the local marketplace
  • To have a sound understanding of competitor rates and local market intelligence
  • To proactively carry out sales researching and cold calling to the local marketplace to identify new leads
  • To successfully account manage and conduct quarterly and annual reviews with local corporate accounts
  • To work closely with the commercial office team to understand business performance and booking patterns
  • Follow up sales leads efficiently and update sales lead trackers
  • Support with monthly and quarterly commercial meetings
  • Actively seek, identify, secure and contract new and repeat business for all market segments; in particular corporate and conference markets
  • To develop beneficial affiliations and partnerships within the local area
  • Log activities and contacts into internal hotel systems
  • Work with the key hotel team members to strengthen current relationships within the local community
  • Establish long standing relationships with key clients offering a high level of customer service
  • To support and attend networking events and exhibitions inhouse, locally and nationally
  • To make appointments and site visits
  • To liaise with all operational departments to ensure smooth running of events and key bookings
  • Contribute to sales conversion days and promote a fun and sales driven environment
  • To carry out proactive sales activities including sales calls to the local and national market, corporate clients entertaining, meet and greets, guest drinks, VIP welcomes, and FAM trip entertaining

Account Manager – Hotel (Hybrid) in Birmingham employer: Hospitality Staffing UK

Join an established hotel group in Birmingham as an Account Manager, where you will thrive in a dynamic hybrid work environment that promotes collaboration and innovation. With competitive benefits including a generous holiday allowance, mileage reimbursement, and a supportive team culture, this role offers exceptional opportunities for professional growth and the chance to make a significant impact in the local market. Embrace a rewarding career with a company that values your contributions and fosters strong relationships within the community.
Hospitality Staffing UK

Contact Detail:

Hospitality Staffing UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager – Hotel (Hybrid) in Birmingham

Tip Number 1

Get to know the company inside out! Research their values, recent news, and their position in the market. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Attend industry events, connect with current employees on LinkedIn, and don’t be shy about reaching out for informational chats. Building relationships can open doors that applications alone can't.

Tip Number 3

Prepare for interviews by practising common questions and scenarios specific to account management. Think about how you can demonstrate your sales skills and customer-centric approach through real-life examples.

Tip Number 4

Follow up after interviews with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Account Manager – Hotel (Hybrid) in Birmingham

Account Management
Sales Strategy
Customer Relationship Management
Market Research
Cold Calling
Negotiation Skills
Networking
Communication Skills
Team Collaboration
Commercial Awareness
Event Coordination
Lead Generation
Customer Service
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your sales experience, especially in the hotel or hospitality sector, and showcase any achievements that demonstrate your ability to drive revenue and build relationships.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for sales and the hotel industry. Mention specific examples of how you've successfully managed accounts or generated new business in the past.

Showcase Your Personality: We love a magnetic personality! Don’t be afraid to let your character shine through in your application. Use a friendly tone and convey your enthusiasm for the role and the company culture.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the process quickly!

How to prepare for a job interview at Hospitality Staffing UK

Know Your Stuff

Before the interview, make sure you research the hotel and its competitors. Understand their unique selling points and how they position themselves in the market. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

Show Off Your Sales Skills

Prepare specific examples of how you've successfully managed accounts or generated new business in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.

Be a Team Player

Since this role involves collaboration with colleagues across various locations, be ready to discuss how you've worked effectively in teams before. Highlight any experiences where you’ve driven results through teamwork, as this will resonate well with the interviewers.

Ask Smart Questions

Prepare thoughtful questions about the hotel's commercial action plan and how success is measured in this role. This shows that you're not just interested in the job but also in contributing to the hotel's growth and success.

Account Manager – Hotel (Hybrid) in Birmingham
Hospitality Staffing UK
Location: Birmingham
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