Raffles London is seeking a Reservations Executive to drive accurate, efficient room reservations with a focus on personalised service. You will handle inquiries, guide guests through room types and facilities, and input data into the reservations system with precision.
You will work to exceed guest expectations, manage modifications and payments, and collaborate across departments to ensure seamless guest experiences, including upselling opportunities within a luxury context.
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Luxury Reservations Specialist employer: Hospitality ON
At Novotel London Greenwich, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. With a focus on employee growth and development, we offer comprehensive training programs and opportunities for career advancement in the heart of one of London's most picturesque areas. Join us to be part of a dynamic team dedicated to creating memorable guest experiences while enjoying competitive benefits and a supportive environment.
