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For Companies At a Glance
- Tasks: Ensure guest safety and comfort, handle check-ins, and maintain hotel security overnight.
- Company: Join The Villa, a beautiful 19th-century country house hotel with a focus on hospitality.
- Benefits: Competitive pay, growth opportunities, and a supportive team in a stunning setting.
- Other info: Dynamic role with varied tasks and the chance to make a real impact.
- Why this job: Be part of an exciting new chapter in a prestigious hotel with ambitious growth plans.
- Qualifications: Experience in reception duties, excellent timekeeping, and a friendly, professional attitude.
The predicted salary is between 20000 - 28000 £ per year.
About The Villa
Nestled in the picturesque village of Wrea Green, The Villa is a stunning 19th-century country house hotel that blends traditional charm with modern luxury. Renowned for its warm hospitality, fine dining, and exceptional service, The Villa is the perfect setting for weddings, events, and unforgettable stays. Following its recent acquisition by local entrepreneur David Haythornthwaite, The Villa is entering an exciting new chapter with ambitious plans for growth and investment. This is your chance to join a dynamic team and play a key role in shaping the future of one of Lancashire’s most prestigious hospitality destinations.
The Role
We’re looking for a Night Porter to ensure the safety, security, and comfort of our guests throughout the night. This is a varied and hands-on role where no two nights are the same. From welcoming late arrivals and assisting with check-ins to carrying out security checks and preparing for the next day’s events, you’ll be the reassuring presence that keeps everything running smoothly after dark.
What You’ll Be Doing
- Providing a warm and professional welcome to late-arriving guests.
- Handling check-in and check-out procedures during night hours.
- Monitoring the premises with regular patrols to ensure safety and security.
- Responding to guest inquiries and room service requests promptly.
- Assisting with early morning setups for breakfast or events.
- Carrying out light cleaning duties to maintain public areas.
- Completing night audit procedures and preparing handovers for the morning team.
- Responding to emergencies or alarms in line with hotel procedures.
- Ensuring all exits, doors, and windows are secure overnight.
- You may be required to support in the set up for events.
- There may be some requirement to support at our other site (Mill Farm Sports Village).
About You
You’ll be reliable, proactive, and thrive in a role that requires independence and responsibility. You’ll have great attention to detail, a friendly manner, and the ability to stay calm under pressure. We’re looking for someone who is:
- Experienced in reception duties (PMS knowledge is a plus).
- Polite, approachable, and professional.
- Reliable with excellent timekeeping.
- Flexible and enthusiastic.
- A problem solver who can think on their feet.
Why Join Us?
Be part of an exciting new era for The Villa with significant investment and growth plans. Work in a stunning setting with a passionate and supportive team. Enjoy competitive pay and benefits, plus opportunities for development.
Night Porter employer: Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott
Contact Detail:
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Night Porter role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your foot in the door by visiting The Villa in person. Introduce yourself to the team and express your interest in the Night Porter position. A friendly face can make a lasting impression!
✨Tip Number 3
Prepare for interviews by practising common questions related to hospitality and security. Think about scenarios where you've demonstrated reliability and problem-solving skills, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our exciting new chapter at The Villa.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team at The Villa.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience, especially in reception duties or hospitality. We love seeing how your skills align with what we’re looking for in a Night Porter!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Villa.
How to prepare for a job interview at Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott
✨Know the Venue Inside Out
Before your interview, take some time to research The Villa. Familiarise yourself with its history, services, and recent developments under David Haythornthwaite. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of The Villa during the night. Prepare examples from your past experiences where you provided exceptional customer service or handled difficult situations. This will demonstrate your ability to stay calm and professional under pressure.
✨Highlight Your Flexibility and Reliability
The role requires someone who is reliable and can adapt to changing situations. Be ready to discuss how you've managed your time effectively in previous jobs and how you can handle unexpected challenges, especially during night shifts.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events at The Villa, or how they envision the Night Porter role evolving. This shows your enthusiasm and commitment to being part of their exciting new chapter.