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For Companies At a Glance
- Tasks: Lead sales and events, manage reservations, and motivate your team daily.
- Company: Join a renowned independent restaurant group expanding in London.
- Benefits: Enjoy a competitive salary, bonuses, and a Monday to Friday work schedule.
- Why this job: Be part of a stable team while developing exciting events and sales strategies.
- Qualifications: Strong leadership, communication skills, and experience with reservation systems required.
- Other info: Located in Victoria, making commuting easy from most areas in London.
The predicted salary is between 42000 - 84000 £ per year.
Our client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Head of Reservations and Events can expect to be part of a very stable and successful operation!
Benefits:
- Monday to Friday shift patterns.
- A competitive starting package of up to £50,000 - £60,000 per annum + bonus + commission.
- Bonus related incentives payable twice per annum.
- 3% to 7% commission on organic sales – uncapped.
- Based in Victoria – easy commute from most areas in London.
- Very stable team and operation.
Responsibilities:
- Strategically develop organic sales events across the two sites.
- Help answering telephone enquiries.
- Delegating staff rotas.
- Ensuring the team are motivated and organised.
- Managing all third-party enquiries.
- Management of reports for reservations and events.
- Responsible for the group's Private Dining & Membership Manager.
- Development of sales revenue both pro/reactive.
Requirements:
- A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
- Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
- An enthusiastic team player with a guest focused approach and excellent attention to detail.
- A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
- Have a pro-active role in developing organic leads for the group.
- Assist with hosting events when required.
Sales Manager employer: Hospitality & Catering Solutions Ltd (H&C)
Contact Detail:
Hospitality & Catering Solutions Ltd (H&C) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in sales and events management. Attend industry events or join relevant online groups to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities.
✨Tip Number 2
Familiarise yourself with the reservation systems mentioned in the job description, such as Quadranet and OpenTable. Consider taking online courses or tutorials to enhance your skills, as this will demonstrate your commitment and readiness for the role.
✨Tip Number 3
Prepare to showcase your leadership and team management skills during the interview process. Think of specific examples from your past experiences where you successfully motivated a team or improved sales, as these will resonate well with the hiring managers.
✨Tip Number 4
Research the restaurant group thoroughly, including their current offerings and future expansion plans. This knowledge will not only help you tailor your conversation during interviews but also show your genuine interest in being part of their growth.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and events management. Emphasise your leadership skills, communication abilities, and any specific knowledge of reservation systems like Quadranet or OpenTable.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly your experience in developing organic sales and managing teams.
Showcase Relevant Achievements: Include specific examples of past successes in sales and event management. Quantify your achievements where possible, such as percentage increases in sales or successful events you have organised.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hospitality & Catering Solutions Ltd (H&C)
✨Showcase Your Leadership Skills
As a Sales and Events Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated and organised teams in previous roles, highlighting your hands-on approach.
✨Familiarise Yourself with Reservation Systems
Knowledge of systems like Quadranet, OpenTable, and Collins is essential for this role. Make sure you can discuss your experience with these tools and how they can enhance the efficiency of managing reservations and events.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think of scenarios where you've successfully dealt with challenging enquiries or maximised sales opportunities, and be ready to explain your thought process.
✨Emphasise Your Guest-Focused Approach
This role requires a strong guest-focused mindset. Be ready to discuss how you prioritise customer satisfaction and share specific examples of how you've gone above and beyond to ensure a positive experience for guests.
