Unit Coordinator

Unit Coordinator

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage patient inquiries and book appointments in a fast-paced hospital environment.
  • Company: Join the prestigious Hospital of St Johns and St Elizabeth, known for exceptional patient care.
  • Benefits: Enjoy a supportive work culture with opportunities to make a real impact on patient lives.
  • Why this job: Be part of a team that funds an onsite Hospice while gaining valuable healthcare experience.
  • Qualifications: Proven admin experience and a proactive attitude; healthcare experience is a plus.
  • Other info: Located in beautiful St Johns Wood, just minutes from Central London.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for a Unit Coordinator to join the dynamic team at the Hospital of St Johns and St Elizabeth. You will be responsible for dealing with all patient enquiries and booking appointments into the Consultants clinics. The ideal candidate will have proven administration experience, be highly organised and have a pro active approach to all tasks. Ideally, you will have some experience in the healthcare sector. Located in leafy St Johns Wood on the Jubilee line, minutes from Central London, our luxury private Hospital has an international reputation for providing the highest quality of care to patients and is unique in that all profits fund our onsite Hospice, St Johns. What would be my responsibilities as Unit Coordinator ? To provide a general enquiry and information service both in person and through the central referral line to all patients, public, referrers and other clinical colleagues. To ensure that any enquiry made by a member of the public or referrer is managed professionally and courteously, ensuring the highest possible conversion rate of enquiries to hospital stays. To act as an ambassador for the hospital and the units at all times. To book outpatient appointments in a correct manner To update the consultant and their office for any late appointment bookings Support the consultants to keep referrals within the units or where this is not possible within the hospital at all time…

Unit Coordinator employer: Hospital of St Johns and St Elizabeth Careers

At the Hospital of St Johns and St Elizabeth, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and professional growth. Located in the picturesque St Johns Wood, our luxury private hospital not only provides an opportunity to work in a prestigious environment but also allows you to contribute to our unique mission of funding the onsite Hospice through our profits. Join us to be part of a dedicated team where your administrative skills will make a meaningful impact on patient care and experience.
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Contact Detail:

Hospital of St Johns and St Elizabeth Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Unit Coordinator

✨Tip Number 1

Familiarize yourself with the specific services and specialties offered at the Hospital of St Johns and St Elizabeth. Understanding the hospital's unique offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the hospital to gain insights into the work culture and expectations for the Unit Coordinator position. This can provide you with valuable information that can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your organizational skills and proactive approach in detail. Think of specific examples from your past experiences where you successfully managed patient inquiries or appointments, as this will showcase your suitability for the role.

✨Tip Number 4

Research common challenges faced by Unit Coordinators in healthcare settings. Being able to articulate how you would address these challenges can demonstrate your readiness for the role and your commitment to providing excellent patient care.

We think you need these skills to ace Unit Coordinator

Proven Administration Experience
Organizational Skills
Proactive Approach
Customer Service Skills
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Experience in Healthcare Sector
Appointment Scheduling
Interpersonal Skills
Ability to Handle Enquiries Professionally
Team Collaboration
Ambassadorial Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant administration experience and any previous roles in the healthcare sector. Use specific examples that demonstrate your organisational skills and proactive approach.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Unit Coordinator position. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to manage enquiries professionally and courteously.

Highlight Relevant Experience: If you have experience dealing with patient enquiries or booking appointments, be sure to detail this in your application. Provide examples of how you successfully managed similar tasks in previous roles.

Showcase Your Communication Skills: Since the role involves acting as an ambassador for the hospital, emphasize your strong communication skills. Include examples of how you've effectively interacted with patients, colleagues, and other stakeholders in past positions.

How to prepare for a job interview at Hospital of St Johns and St Elizabeth Careers

✨Show Your Organizational Skills

As a Unit Coordinator, being highly organized is crucial. Prepare examples from your past experiences that demonstrate your ability to manage multiple tasks efficiently and how you prioritize them.

✨Demonstrate Your Communication Skills

Since you'll be dealing with patient enquiries and booking appointments, it's important to showcase your communication skills. Practice clear and concise responses, and be ready to discuss how you handle difficult conversations or inquiries.

✨Highlight Relevant Experience

If you have experience in the healthcare sector, make sure to highlight it during the interview. Discuss specific roles or responsibilities that relate to the position of Unit Coordinator, emphasizing your understanding of the environment.

✨Research the Hospital's Values

Familiarize yourself with the Hospital of St Johns and St Elizabeth's mission and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to their reputation for high-quality care.

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