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- Tasks: Lead a team in collecting blood donations and ensure excellent service.
- Company: Join Miller-Keystone Blood Center, a vital organisation saving lives daily.
- Benefits: Enjoy competitive pay, medical benefits, tuition reimbursement, and a $1000 retention bonus.
- Why this job: Make a real impact in healthcare while developing leadership skills in a supportive environment.
- Qualifications: High school diploma required; phlebotomy certification and team lead experience preferred.
- Other info: Flexible hours with variable schedules to meet community needs.
The predicted salary is between 30000 - 42000 £ per year.
Are you looking for a job that will have a positive impact in the lives of many people? Do you enjoy working in a healthcare environment? Do you want to support our mission of saving lives? Then, Miller-Keystone Blood Center may be the right fit for you! At MKBC, we save lives every day by providing blood products to hospitals in PA and NJ.
The Collections Specialist Lead (Lead Phlebotomist) position supports the Blood Center by collecting blood donations (blood and blood products) safely from volunteer donors in a compassionate and professional manner. The Lead Staff ensures all staff are following procedures and representing the Blood Center in the best way possible. The anticipated salary starts at $21.00 per hour and is commensurate with experience.
In addition, Miller-Keystone offers the following to all full-time employees:
- Medical with prescription, Dental, and Vision Benefits
- Flexible Spending Accounts
- Life Insurance
- Long Term Disability Insurance
- Vacation, Personal and Sick Days
- Tuition Reimbursement
- Retention Bonus of $1000
- Retirement Savings Plan
- And Much More!
What you will be doing:
- Lead, Mentor, Train and be a Role Model for the Fixed Site Staff
- Ensure staff provide Excellent Customer Service
- Actively plans, prioritizes, sets goals, and establishes staff assignments and communicates shift expectations for staff.
- Responsible for all activities, supplies, and equipment required for a successful collection event and ensures events operate safely, smoothly, and efficiently.
- Review daily QC for accuracy and completion.
- Ensures staff follows all policies and procedures.
What you will bring to the role:
- A minimum of a high school diploma or GED.
- Medical Assistant Certification or Phlebotomy Certification is strongly preferred.
- 1 years' experience as a Phlebotomist is required.
- 2 years' experience as a Team Lead in a healthcare setting is required.
- Ability to handle difficult situations and persons tactfully and professionally.
- Excellent ability to understand and use software relevant to the position.
- Ability to solve problems and make decisions, seeking guidance as necessary.
This position reports directly to the Donor Collections Manager. Hours vary daily based on schedule of blood drives and can be either 7am - 3pm or 12pm - 8pm with a schedule provided two weeks in advance. To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, and on-call to cover weekends and holidays.
EEO Statement: HCSC, Inc & Affiliates is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HCSC, Inc & Affiliates makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Background checks and drug screenings are required for this position. An offer of employment is contingent upon successful completion of these screenings.
Lead Phlebotomist employer: Hospital Central Services, Inc.
Contact Detail:
Hospital Central Services, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Phlebotomist
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Lead Phlebotomist. Understanding the nuances of leading a team and ensuring excellent customer service will help you stand out during interviews.
✨Tip Number 2
Highlight your leadership experience in healthcare settings. Be prepared to discuss specific examples of how you've mentored or trained staff, as this is crucial for the role.
✨Tip Number 3
Demonstrate your problem-solving skills. Think of scenarios where you've had to handle difficult situations tactfully, as this will show your ability to manage challenges effectively.
✨Tip Number 4
Research Miller-Keystone Blood Center's mission and values. Being able to articulate how your personal values align with their mission of saving lives can make a strong impression.
We think you need these skills to ace Lead Phlebotomist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Lead Phlebotomist position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as a Phlebotomist and any leadership roles you've held in healthcare settings. Use specific examples to demonstrate your ability to lead and mentor staff.
Showcase Soft Skills: The role requires excellent customer service and problem-solving skills. Make sure to include examples of how you've handled difficult situations professionally and tactfully in your application.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hospital Central Services, Inc.
✨Show Your Compassion
As a Lead Phlebotomist, you'll be working closely with donors. Make sure to express your understanding of the importance of compassion in this role during the interview. Share examples of how you've provided excellent customer service in previous positions.
✨Highlight Leadership Experience
Since the role requires mentoring and leading staff, be prepared to discuss your leadership experience. Talk about specific instances where you successfully led a team, resolved conflicts, or trained new employees.
✨Demonstrate Problem-Solving Skills
The job involves handling difficult situations. Prepare to discuss challenges you've faced in past roles and how you approached problem-solving. This will show your ability to remain calm and professional under pressure.
✨Familiarise Yourself with Relevant Software
Understanding the software relevant to the position is crucial. Before the interview, brush up on any software tools you’ve used in previous roles and be ready to discuss how you can quickly adapt to new systems.
