People and Culture Officer
People and Culture Officer

People and Culture Officer

City of London Full-Time 32500 - 45500 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support HR processes and ensure a smooth onboarding experience for new starters.
  • Company: Join a national charity with a family-friendly culture and hybrid work options.
  • Benefits: Enjoy 25-30 days of annual leave, matched pension scheme, and learning opportunities.
  • Why this job: Make a real difference in people's lives while developing your HR career.
  • Qualifications: Experience in HR administration and strong organisational skills are essential.
  • Other info: Collaborative team environment with opportunities for personal and professional growth.

The predicted salary is between 32500 - 45500 £ per year.

Salary: £32,500 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s. Our office is a short walk from King’s Cross station in London. For this role, we are looking for someone to come into the office at least one day a week. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.

Contractually this role is London-based.

Benefits:

  • 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
  • Matched pension scheme up to 7% of salary
  • Support for staff with caring responsibilities
  • Family-friendly culture
  • Learning and development opportunities
  • Enhanced carers and compassionate leave

How to Apply:CV and supporting statement – using Hospice UK’s supporting statement document – see below.

Closing date for applications: 9 am on Monday 13 October 2025.

Interview dates: Thursday 16 October 2025. Interviews will take place online over MS Teams.

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process

Job Information:

Are you an organised and proactive HR administrator who is developing along the CIPD career path and looking to make a difference in a national charity? Join Hospice UK’s small and collaborative People and Culture team, where you’ll play a vital and supportive role in delivering excellent service to colleagues and new starters.

As the People and Culture Officer, you will take the lead on administrative responsibilities and ensure the smooth day-to-day running of our people processes. Working closely with the People and Culture Manager, you will help deliver excellent customer service to colleagues and external contacts, and ensure that every new starter receives a fantastic welcome to the charity.

In this role you’ll:

  • Be the first point of contact for all candidates and new employees
  • Coordinate recruitment administration
  • Manage the onboarding and induction process across the organisation
  • Respond to HR queries, escalating to the People and Culture Manager when appropriate
  • Support employment lifecycle activity with the People and Culture Manager
  • Maintain accurate and up-to-date colleague records and HR database entries

Requirements: As the People and Culture Officer, you will have experience working in an administrative role, handling confidential information and managing multiple HR tasks at once. You’ll have delivered tasks to deadlines, possess knowledge of the recruitment and onboarding cycle, and demonstrate great interpersonal and listening skills. Strong organisational, time management, and communication abilities, along with attention to detail, are essential. You should also be able to handle sensitive situations with tact and confidentiality, and work collaboratively in line with our values.

If you’re interested in this role we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Roneeta (her contact details are available on our website)

You’ll find lots more information in the Candidate Information Pack (available on our website to download).

How to Apply

To apply for this role, please send us the following documents by 9 am on Monday 13 October 2025:

  • Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
  • A completed supporting statement form (where you can demonstrate how you meet the person specification) – available on our website to download.
  • A completed equalities monitoring form – available on our website to download.

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by 9 am on Monday 13 October 2025.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

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People and Culture Officer employer: HOSPICE UK

At Hospice UK, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. Our hybrid work culture allows for flexibility, enabling you to balance your personal needs with the mission of our charity, all while enjoying generous benefits such as increased annual leave and a matched pension scheme. Join our collaborative People and Culture team in London, where your contributions will make a meaningful impact on the lives of others.
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Contact Detail:

HOSPICE UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People and Culture Officer

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Hospice UK. Check out their website and social media to understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Prepare for the online interview by rehearsing common HR questions and your answers. You can even ask a friend to do a mock interview with you. This will boost your confidence and help you articulate your thoughts clearly during the actual interview.

✨Tip Number 3

Show off your personality! During the interview, don’t just focus on your skills and experience. Share personal anecdotes that highlight your passion for HR and how you’ve made a difference in previous roles. This will help you stand out and make a memorable impression.

✨Tip Number 4

Follow up after the interview! A quick thank-you email to express your appreciation for the opportunity can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace People and Culture Officer

HR Administration
Recruitment Coordination
Onboarding and Induction Management
Interpersonal Skills
Listening Skills
Organisational Skills
Time Management
Communication Skills
Attention to Detail
Confidentiality Management
Customer Service
Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the People and Culture Officer role. Highlight relevant experience, especially in HR administration and managing confidential information. We want to see how your skills align with what we’re looking for!

Craft a Compelling Supporting Statement: Use the supporting statement document to showcase how you meet the person specification. Be specific about your experiences and how they relate to the responsibilities of the role. This is your chance to shine, so make it count!

Follow the Application Instructions: Don’t forget to include all required documents: your CV, supporting statement, and equalities monitoring form. We love it when applicants follow instructions, so double-check that you’ve got everything before hitting send!

Reach Out if You Have Questions: If you’re unsure about anything, don’t hesitate to contact Roneeta. We’re here to help you through the process, so feel free to ask any questions before applying. We want you to feel confident in your application!

How to prepare for a job interview at HOSPICE UK

✨Know Your Stuff

Make sure you understand the role of a People and Culture Officer inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing onboarding processes and responding to HR queries. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Prepare for the Online Format

Since the interviews will be conducted over MS Teams, ensure you’re comfortable with the platform. Test your tech beforehand, check your camera and microphone, and find a quiet space where you won’t be interrupted. This will help you focus on showcasing your skills without any distractions.

✨Showcase Your Interpersonal Skills

As this role involves a lot of interaction with colleagues and new starters, be ready to demonstrate your interpersonal skills during the interview. Share examples of how you've effectively communicated or resolved issues in previous roles. This will highlight your ability to fit into the collaborative culture at Hospice UK.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the hybrid work culture. This shows that you’re not just interested in the job, but also in how you can contribute to and thrive within the organisation. It’s a great way to leave a lasting impression!

People and Culture Officer
HOSPICE UK

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