At a Glance
- Tasks: Lead digital innovation to enhance patient care and manage clinical information systems.
- Company: Join a compassionate hospice dedicated to high-quality patient support.
- Benefits: Competitive salary, professional autonomy, and a collaborative work environment.
- Other info: Opportunity for career growth in a supportive, purpose-driven organisation.
- Why this job: Make a real impact on patient care through innovative digital solutions.
- Qualifications: Degree-level education or equivalent experience in clinical systems management.
The predicted salary is between 37463 - 41635 € per year.
Are you ready to lead digital innovation that directly supports our outstanding patient care? As our Clinical Systems Manager, you’ll play a pivotal role in ensuring our clinical teams are supported by reliable, effective and future‑focused digital systems. If you’re passionate about clinical technology, enjoy working across teams, and want your expertise to make a real difference in a hospice environment, we’d love to hear from you.
Job Details
- Location: St Peter & St James Hospice, BN8 4ED
- Salary: £37,463 - £41,635 per annum
- Contract Type: Permanent, full‑time
- Working Hours: 37.5 hours per week
- Closing Date: We will be shortlisting and interviewing as applications are received, so early applications are strongly encouraged.
What you’ll be doing
You’ll be responsible for managing our clinical information systems and leading the effective implementation of digital solutions that support patient care across the organisation. Your role will be central to how we use data, electronic patient records and digital platforms to improve quality, safety and efficiency.
Clinical Systems & System Administration
- Manage and support the electronic patient record system (SystmOne) and associated clinical systems.
- Maintain system administration, including user access, permissions and data integrity.
- Work closely with the Caldicott Guardian to ensure appropriate access to clinical information.
- Support investigation of clinical systems incidents and contribute to audit activity.
SystmOne Improvement & Projects
- Lead and deliver the SystmOne Improvement Project from initiation through to completion.
- Assess current and future system needs and translate clinical requirements into practical solutions.
- Chair system development meetings and engage stakeholders across services.
- Provide clear progress reporting, risk management and project documentation.
Training & Change
- Develop and oversee SystmOne induction training and ongoing system training.
- Produce training materials and support effective adoption of system changes.
- Manage organisational change required to embed new functionality and ways of working.
Digital Solutions, Data & Governance
- Champion innovative digital solutions that enhance patient care, safety and user experience.
- Support development of clinical dashboards and reporting for governance and service improvement.
- Advise on digital readiness for initiatives such as electronic prescribing.
- Support information governance and data quality across the organisation.
What we’re looking for
- Degree-level education or equivalent relevant experience.
- Strong working knowledge of SystmOne, ideally within a clinical setting.
- Experience managing electronic patient records and clinical information systems.
- Confident project management skills with experience delivering system or service improvements.
- Strong data analysis, reporting and problem‑solving skills.
- Experience delivering system training.
- Excellent communication skills with the ability to work effectively across clinical and non‑clinical teams.
- A proactive, organised and solutions‑focused approach.
- A personal commitment to the values, aims and ethos of hospice care.
- A project management qualification would be advantageous.
Why join us?
- A role with real purpose, directly supporting high‑quality patient care.
- The opportunity to shape digital systems that impact clinical services every day.
- Collaborative, values‑driven working environment.
- Professional autonomy with the chance to influence and improve how we work.
- A workplace that values compassion, collaboration and empowerment.
If you’re motivated to use digital systems to improve patient care and want to work in a supportive, purpose‑led organisation, we’d love to hear from you. We will be shortlisting and interviewing as applications are received, so early applications are encouraged.
You can find the full job description and person specification at the bottom of the vacancy page on our website. For an informal conversation about the role, please contact Andrew Gallini, Care Director by emailing AGallini@stpjhospice.org.
Clinical Systems Manager employer: HOSPICE UK
At St Peter & St James Hospice, we pride ourselves on being an exceptional employer dedicated to enhancing patient care through innovative digital solutions. Our collaborative and values-driven work culture fosters professional autonomy and empowers employees to make a meaningful impact in a supportive environment. With opportunities for personal growth and development, you will play a crucial role in shaping the future of clinical systems while working alongside passionate teams committed to compassionate hospice care.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Systems Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospice and clinical tech space. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with SystmOne and other clinical systems. When you get the chance to chat with hiring managers, share specific examples of how you've improved processes or enhanced patient care through digital solutions.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to the hospice and express your interest in the Clinical Systems Manager role. A friendly email or call can make a lasting impression and show your enthusiasm for the position.
✨Tip Number 4
Prepare for interviews by researching the organisation's current digital systems and any recent projects. Be ready to discuss how you can contribute to their goals and improve patient care. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Clinical Systems Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with clinical systems, especially SystmOne. We want to see how your skills align with our mission to enhance patient care through digital innovation.
Showcase Your Project Management Skills:Since this role involves leading projects, don’t forget to mention any relevant project management experience. We love seeing examples of how you've successfully delivered system improvements or managed change in a clinical setting.
Highlight Communication Skills:Effective communication is key in this role, so share examples of how you've worked across teams. We’re looking for someone who can engage stakeholders and facilitate training, so let us know how you’ve done this in the past!
Apply Early!:We’re shortlisting as applications come in, so don’t wait until the last minute! Head over to our website and submit your application early to increase your chances of standing out. We can’t wait to hear from you!
How to prepare for a job interview at HOSPICE UK
✨Know Your Systems
Make sure you have a solid understanding of SystmOne and other clinical information systems. Brush up on how they work, their features, and any recent updates. Being able to discuss specific functionalities and improvements will show your expertise and passion for clinical technology.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you've successfully managed system improvements or implementations. Be ready to discuss your approach to project management, including how you handle risks and stakeholder engagement. This will demonstrate your capability to lead the SystmOne Improvement Project effectively.
✨Communicate Clearly
Since you'll be working across clinical and non-clinical teams, practice articulating complex technical concepts in simple terms. Think about how you can convey your ideas clearly and engage your audience during the interview. Good communication is key to ensuring everyone is on the same page.
✨Emphasise Your Commitment to Patient Care
Be prepared to discuss how your role as Clinical Systems Manager will directly impact patient care. Share your personal commitment to the values of hospice care and how you plan to champion innovative digital solutions that enhance safety and user experience. This will resonate well with the organisation's ethos.
