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- Tasks: Lead IT infrastructure to enhance colleague collaboration and security.
- Company: Join a compassionate charity focused on improving hospice care in the UK.
- Benefits: Enjoy 25-30 days annual leave, matched pension, and healthcare plan.
- Why this job: Make a real difference while working flexibly in a supportive environment.
- Qualifications: Experience with Microsoft 365, Azure, networking, and security is essential.
- Other info: Hybrid work culture with opportunities for personal development and growth.
The predicted salary is between 46200 - 63800 £ per year.
Help shape a great colleague experience by providing modern IT tools and services that enable colleagues to work efficiently and securely from anywhere.
Details
- Salary: £55,000 per annum.
- Location: Hybrid Work Culture. Our office is a short walk from King's Cross station in London. For this role, our expectation is that you will come to London approximately 2 days each month for team, project or stakeholder meetings. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
- Contract: Permanent. Full time role - 35 hours per week.
Benefits
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours.
- Matched pension scheme up to 7% of salary.
- Healthcare plan.
- Support for staff with caring responsibilities.
- Family-friendly culture.
How to apply
CV and supporting statement - using Hospice UK's supporting statement document. Closing date for applications: Midnight on Monday 2 February 2026. Interview dates: Tuesday 10, Thursday 12 and morning of Friday 13 February 2026. Interviews will be online via Microsoft Teams. We'll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information
As Hospice UK's IT Infrastructure Manager, you'll shape a modern, secure and stable environment that enables colleagues to collaborate brilliantly and work effectively to make a real difference to hospice care in the UK. You'll be our leading infrastructure specialist, with a broad range of skills and knowledge across Microsoft 365 and Azure, networking and security, and you'll thrive on working with others to turn business needs into robust, user friendly solutions. We're fully in the cloud, having transformed our IT capability in recent years, and you'll help deliver the next phase of our evolution. You'll lead improvements in security, maintaining our Cyber Essentials Plus accreditation, improve knowledge management through our use of Microsoft Teams and other tools, and champion automation and AI to streamline how we work. You'll oversee our managed service provider while remaining close enough to the tech to be hands-on when needed. This is a role where delivery and continuous improvement go hand in hand. You'll report to the Director of Transformation, partner with ICT and Data teammates and collaborate with engaged and supportive colleagues across the charity.
If you're excited about the role, but don't meet every requirement, we encourage you to apply. We're committed to your personal development and will help you to learn and grow. We're a compassionate, collaborative and innovative team, proud of a flexible hybrid working model that trusts you to choose how and where you work. Most of your time can be remote, with occasional visits (around 2 days per month) to our London office for team, project or stakeholder meetings.
You'll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).
How to apply
To apply for this role, please send us the following documents by midnight on Monday 2 February 2026:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates. Closing date for applications: by midnight on Monday 2 February 2026.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel. Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
IT Infrastructure Manager in City of London employer: HOSPICE UK
Contact Detail:
HOSPICE UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might have insights into Hospice UK. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those online interviews! Familiarise yourself with Microsoft Teams and practice answering common interview questions. We want you to feel confident and ready to showcase your skills.
✨Tip Number 3
Show off your passion for IT infrastructure! During interviews, share examples of how you've improved systems or collaborated with teams. We love hearing about real-life experiences that demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the resources you need to make your application shine.
We think you need these skills to ace IT Infrastructure Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Infrastructure Manager role. Highlight your experience with Microsoft 365, Azure, and any relevant security certifications. We want to see how your skills align with what we’re looking for!
Craft a Compelling Supporting Statement: Use the supporting statement document to showcase how you meet the person specification. Be specific about your achievements and how they relate to the role. This is your chance to shine, so make it count!
Keep It Concise: When writing your CV and supporting statement, keep it concise and to the point. Aim for clarity and avoid jargon. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the necessary documents there to help you complete your application.
How to prepare for a job interview at HOSPICE UK
✨Know Your Tech Inside Out
As an IT Infrastructure Manager, you'll need to showcase your expertise in Microsoft 365, Azure, and networking. Brush up on the latest features and security protocols, and be ready to discuss how you've implemented these tools in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve real-world problems. Think about challenges you've faced in previous positions and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Show Your Collaborative Spirit
This role involves working closely with various teams. Be prepared to discuss how you've successfully collaborated with others in the past. Highlight any experience you have in leading projects or working with managed service providers.
✨Embrace the Hybrid Work Culture
Since this position offers a hybrid work model, express your adaptability and comfort with remote work. Share examples of how you've maintained productivity and communication while working from home, and how you plan to engage with colleagues during in-person meetings.
