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- Tasks: Assist customers, operate the till, and support the shop team.
- Company: Join the Hospice of the Good Shepherd, a compassionate care provider in Chester.
- Benefits: Enjoy flexible shifts, training, and the chance to make new friends.
- Why this job: Make a difference in your community while gaining valuable skills and experience.
- Qualifications: No prior experience needed; just bring your enthusiasm and customer focus!
- Other info: Pop into the shop for a chat or contact the Volunteer Service Team.
Vacancy Overview
We are looking for volunteers to help at our Neston shop on the Wirral. This is a permanent, part-time volunteer role available on the following shifts.
- Wednesday 9:30 am – 1:00 pm
- Thursday 9:30 am – 1:00 pm
- Friday 9:30 am – 1:00 pm
Salary: N/A
Location: Neston
Vacancy status: closes in 2 months at 23:59 GMT.
Responsibilities
- Provide a customer‑focused environment, cover front of house and operate the till.
- Deliver training to new volunteers and give support as required.
- Assist visitors and ensure the shop runs smoothly.
About Us
The Hospice is a great place to work and volunteer. Based in Backford, Chester (with retail shops in Chester and Ellesmere Port), the Hospice provides specialist palliative and end‑of‑life care in a welcoming and compassionate environment.
Our specialist team of medical and nursing staff deliver end‑of‑life care to our patients and support their families, carers and friends but our services are varied across a number of disciplines and reflect the diverse nature of our care and support. In addition to Doctors, Nurses and Health care roles, we employ staff in a wide range of roles including Fundraising and Retail in our charity shops, Housekeeping and Catering, Social Work and Family Support such as Counselling and Spiritual Care, Living Well / Day Services as well as Business Support functions such as Administration, People & Development and Finance.
We also have a large number of Volunteer roles in all these service areas. We have been supported by our volunteers ever since the hospice was established and we now have over 400 people contributing their time in so many different ways. Every hour volunteered allows us to continue providing specialist care and we are always welcoming applications for new volunteers so please get in touch.
We believe that equality of opportunity and freedom from discrimination is a fundamental right for everyone, and that diversity within our organisation and our community is a strength to be valued, promoted and developed.
Being a part of and supporting such a diverse community, it is vital that our staff and volunteer team represents the community in which we work. We welcome applications from people from all walks of life and backgrounds irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
We understand that people perform better when they can be themselves and that by creating an environment that includes everyone, our staff will perform to their full potential.
We do not discriminate against employees and volunteers or applicants and select the best person for each job or role based on relevant skills and experience.
Benefits
- Pension – Defined Contribution Company Pension scheme for all staff (and NHS pension for some Clinical roles* Conditions apply).
- NHS Terms and Conditions – NHS Agenda for Change terms and conditions for Nurses and Health Care Assistants. SAS contract terms and conditions for Hospice Doctors.
- Salary Sacrifice Benefits – Cycle to work, home technology, holidays and more.
- Employee Assistance Programme – 24/7 confidential support and counselling service for staff.
- Discounts and Lifestyle Savings – Eligible for Blue Light Card and Vivup Highstreet savings. In most retailers and supermarkets.
- Generous holiday entitlement – Starting at 28 days + bank holidays and increasing with service.
- Flexible Working – We offer flexible working and hybrid working for those roles that enable it.
- Mental Health First Aiders on‑site.
- On‑site Café and staff discount.
- Long Service Awards and Employee Recognition.
- Free on‑site parking.
- Wellbeing Initiatives.
Values
- Care & Compassion
- Dignity & Respect
- Excellent Communication
- Teamwork & Collaboration
- Trust & Honesty
Strategic Priorities
Our Care – We will continue to provide high quality, safe, compassionate, person‑centred care across all the services we provide.
Our Culture – We will lead, grow, and develop an open, engaging culture with our colleagues and service users and develop collaborative relationships with our commissioners and communities.
Our People – We aspire to an organisation where our people have the skills, behaviours, and values necessary to deliver excellent service.
Our Resources – We will strive for financial sustainability, faster innovation and achieve efficiency through continuous quality improvement.
Contact
For more information pop into the shop to see Sophie, Shop Manager or contact the Volunteer Service Team on
01244 851091
Volunteerservices@hospicegs.com
#J-18808-Ljbffr
Volunteer Retail Assistants - Neston Shop employer: Hospice of the Good Shepherd
Contact Detail:
Hospice of the Good Shepherd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Retail Assistants - Neston Shop
✨Tip Number 1
Visit the Eddisbury Square shop in Frodsham to get a feel for the environment and meet the team. This will not only show your enthusiasm but also give you a chance to ask questions directly to Sophie, the Shop Manager.
✨Tip Number 2
Be prepared to discuss your customer service skills during any informal chats or interviews. Think of examples from past experiences where you've successfully interacted with customers or worked in a team.
✨Tip Number 3
Show your commitment to the cause by researching the Hospice of the Good Shepherd. Understanding their mission and values will help you align your motivations with theirs, making you a more appealing candidate.
✨Tip Number 4
Consider your availability and be flexible with your shift preferences. Highlighting your willingness to adapt can make you stand out as a candidate who is ready to contribute effectively to the team.
We think you need these skills to ace Volunteer Retail Assistants - Neston Shop
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Hospice of the Good Shepherd is looking for in a Volunteer Retail Assistant. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially any customer service or retail roles. Emphasise your ability to work in a team and your commitment to helping others, as these are important qualities for this position.
Craft a Personal Statement: Write a personal statement that showcases your passion for volunteering and your desire to contribute to the community. Mention why you want to volunteer at the Hospice and how you align with their values of care and compassion.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which can make a positive impression.
How to prepare for a job interview at Hospice of the Good Shepherd
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for volunteering and helping others during the interview. The Hospice of the Good Shepherd values individuals who are genuinely interested in making a difference in their community.
✨Demonstrate Customer Service Skills
Since the role involves front-of-house duties and operating the till, be prepared to discuss your previous customer service experiences. Highlight any relevant skills that showcase your ability to interact positively with customers.
✨Ask Questions About the Role
Prepare thoughtful questions about the volunteer position and the team you'll be working with. This shows your interest in the role and helps you understand how you can contribute effectively.
✨Emphasise Teamwork and Collaboration
The Hospice promotes teamwork and collaboration, so share examples of how you've successfully worked in a team environment. This will demonstrate that you align with their values and can fit into their welcoming team.